Ford Parts Counter Person needed ASAP!!!
Five Star Ford Stone Mountain
Five Star Ford Stone Mountain is hiring Experienced Ford Parts Counter Team Members
Medical Dental & Vision Insurance
- Life Insurance
- Short & Long Term Disability Insurance
- Growth opportunities
- Paid Training
- Prior auto parts sales experience. Ford Parts Experience Preferred
High School Diploma or equivalent
Ability to read/interpret safety and maintenance documents
Oversee the parts sales process from start to finish.
Communicate with staff and customers in a friendly and professional manner.
Converse effectively/efficiently regarding customer parts status.
Read and understand the parts catalog when looking up and speaking to specific parts.
Answer phone calls provide price quotes and other information to customers.
Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
Provide high level service to both internal and external customers.
Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
Locate out-of-stock parts from outside source and submit an emergency order if necessary.
Make sure all internal requests for parts are billed on service repair order.
Receive payment from retail customers or obtains credit authorization.
We are an equal opportunity employer and prohibit discrimination/harassment in regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
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