Salesperson for Retail Sales

Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations. We are looking for a passionate talent to build our customer experience. The Sales Associate (Style Maker) introduces the client to the Golden world, explaining the heritage and the values of the Brand. The Sales Associate (Style Maker) is dedicated to crafting a complete and personalized Golden total look for the clients, capturing their dreams and reflecting their personality. Assist customers in expressing their personality through their ideal dream looks, playing a pivotal role in achieving the store's business objectives, customer satisfaction, and overall store success;
Engage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up-selling and cross-selling strategies;
Cultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers;
Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are displayed accordingly with the brand's image and standards;
Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance and health & safety standards;
Utilize IT and digital tools effectively to enhance business processes and customer engagement.

Fluency in local language. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce;
Preferred 1-3 years of relevant experience in customer facing role;
Good customers focus with strong presentation, interpersonal and communication skills;
Ability to monitor, catch and understand the most relevant industry trends and good understanding of local market (online and offline);
Flexibility to adapt to the evolving needs of the business and our customers;
Availability to work varied hours and days including nights, weekends and holidays as needed;
Flexibility to travel for specific mission or support.

We encourage applications from individuals of all backgrounds, experiences and perspectives.