Medical Records (CNA)

Job Description

Job Description The Richmond Behavioral Health Authority is seeking to hire compassionate and energetic Certified Medical Assistant(s) to join our North Campus . The successful applicant will perform intermediate human support and technical work ensuring the safe and legal ordering, storage and delivery of medications, obtaining and dispensing medications to clients, entering patient appointments in a database, providing backup front desk coverage for Receptionist, and related work as apparent or assigned. Work is performed under the limited supervision of the Program Manager.

Essential Functions

Administers medication to clients in accordance with agency policy and standard medication protocol; documents reasons why prescribed drugs are not administered.

Assist with admissions.

Receives referral and triage referral request for doctors visit.

Coordinates the doctor list for in-person / telehealth visit.

Takes vital signs of clients and observes client to detect response to specified medications.

Completes urinalyses (observing urine samples, testing onsite: breathalyzer, smokalyzer and/or packaging for laboratory.

Ensures that an appropriate level of medical supplies and equipment & Lab Corp supplies are available for use.

Orders medications as required; checks in medications; monitors temperature for refrigerated medications.

Prepares injections for nurses to administer; logs daily medications/injections administered.

Reviews all medical/wellness requests made by clients to ensure that services have been appropriately coordinated.

Performs customer service duties by meeting and greeting clients upon arrival for treatment; admits clients to the unit or facility by taking inventory of belongings; conducts tours and orientation of unit; cleans and maintains bedrooms when required.

Maintains the safety and cleanliness of the unit.

Prepares and maintains clinical documentation in the electronic health record and completes progress notes; completes shift reports in a timely manner.

Corresponds with pharmacies, hospitals, etc.

Informs supervisor of any changes, problems, questions, etc. regarding the medication unit.

Provides coverage for front desk; answers phones as needed.

Schedules appointments for clients; enters appointments for physicians.