Plumber - Customer Service Experience

Residential Service Plumber

Adam Home Services | Havertown, PA

Bring Your Plumbing Expertise to a Company That Values Quality Work

At Adam Home Services, we help homeowners throughout the Main Line and surrounding communities keep their homes comfortable, safe, and running reliably. Our reputation is built on skilled professionals who take pride in their work, communicate honestly, and deliver an exceptional customer experience on every call.

We’re looking for an experienced Residential Service Plumber who enjoys solving problems, working directly with homeowners, and being recognized for quality craftsmanship. You’ll have the support, tools, and customer demand needed to focus on doing great work and building a rewarding career.

If you’re dependable, technically strong, and committed to doing the job right, we want to talk to you.

What You’ll Do

Diagnose, troubleshoot, repair, and maintain residential plumbing systems.

Service and install water heaters, faucets, toilets, disposals, sump pumps, ejector pumps, fixtures, and other plumbing equipment.

Repair water lines, drain lines, leaks, valves, and related plumbing components.

Perform plumbing inspections and identify code, safety, or performance concerns.

Explain findings and provide homeowners with appropriate repair and replacement options.

Prepare accurate estimates and complete service documentation using company software.

Ensure all work complies with applicable plumbing codes, local requirements, and company standards.

Maintain a clean and safe work area while protecting customers’ homes.

Coordinate with dispatch, customer service, and other field teams to complete jobs efficiently.

What We’re Looking For

• 3 or more years of residential plumbing service and repair experience.
• Strong diagnostic and troubleshooting skills.
• Knowledge of residential plumbing systems, materials, fixtures, and applicable codes.
• Ability to independently manage service calls from diagnosis through completion.
• Strong communication and customer service skills.
• Ability to explain technical findings and available options clearly to homeowners.
• Commitment to safe, code-compliant, and high-quality work.
• Journeyman Plumber license or equivalent experience preferred.
• Comfortable using tablets, mobile applications, and field service software.
• Valid driver’s license with an acceptable driving record.
• Ability to perform physical work in basements, crawl spaces, and outdoor conditions.

Compensation and Benefits

• Competitive compensation with performance-based earning opportunities.
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off and Paid Holidays
• Company-Provided Vehicle
• Company Phone or Tablet
• Uniforms Provided
• Ongoing Paid Technical and Customer Service Training
• Year-Round Work
• Career Advancement Opportunities
• Supportive, Team-Oriented Work Environment

What Success Looks Like

Success in this role means diagnosing plumbing problems accurately, completing dependable repairs and installations, and helping homeowners feel confident in the recommendations you provide. You’ll deliver quality workmanship, build lasting customer relationships, and help Adam Home Services continue earning trust throughout the communities we serve.

Competitive compensation including a lucrative hourly wage, commission, and bonuses.

$22 - $38 an hour