Senior Platform Engineering

Senior Platform Engineer
Remote
Job Title: Senior Platform Engineer
Reports To: Director of Engineering
The Senior Platform Engineer at inKind is responsible for owning, evolving, and operating our cloud infrastructure as the foundation of a growing financial and hospitality technology platform. You will design, implement, and operate our AWS infrastructure; make forward-looking decisions about how our platform should evolve; and carry those decisions through implementation, migration, and steady-state operation. When the platform changes—new AWS services, runtime upgrades, architecture shifts—you are ahead of it, not reacting to it.
You'll work closely with application engineers, but your focus is the platform itself: compute, networking, data stores, deployment workflows, observability, and operational correctness. Systems Thinker: You understand how compute, storage, networking, and application behavior interact under real load
Security-Aware: You design infrastructure with least privilege, network isolation, and secure defaults
Clear Communicator: You explain infrastructure decisions and risk in a way engineers and leadership can understand
Platform & Cloud Infrastructure

Own and evolve our AWS infrastructure across compute, networking, storage, and managed services
Design and maintain infrastructure that supports high availability, predictable performance, and financial correctness
Lead platform-level architectural decisions, including service migrations and runtime changes (e.g., Deployment, Reliability & Operations

Design and maintain deployment pipelines that are safe, repeatable, and observable
Own system reliability through capacity planning, failure modeling, and controlled change management
Lead incident response and root-cause analysis for infrastructure-level failures
Ensure secure configuration of AWS resources, IAM policies, secrets management, and network boundaries
Proactively identify infrastructure risks related to scale, cost, or security and address them before they become incidents
Partner closely with application engineers to ensure platform constraints and capabilities are well understood
Drive infrastructure changes through hands-on implementation
Establish standards and best practices for infrastructure, deployment, and operations as the team grows
Mentor other platform engineers and help raise the overall operational maturity of the organization
8+ years of experience building and operating production infrastructure in cloud environments

• Deep experience with AWS core services (EC2, ECS/EKS, VPC, IAM, RDS, ElastiCache, ALB/NLB, CloudWatch, etc.)
• Experience debugging real production incidents involving networking, scaling, or service degradation

Experience operating infrastructure for financial systems or other high-reliability domains
Strong opinions about observability and operational hygiene, informed by past failures
Experience simplifying, retiring, or rearchitecting over-engineered infrastructure
Comfort working closely with a Rails-based application stack while remaining tool-agnostic
Generous PTO and company holiday policy + company paid Short Term Disability
~100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee's additional cost; Child Care Benefits and generous parental leave

inKind connects passionate diners with exceptional restaurants across the country. Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions. By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our Privacy Policy. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.