Loan/Credit Processor

Consumer Loan Document Specialist

At Landmark Credit Union, we succeed by putting people first - and that starts with you. Our culture of inclusion and collaboration enables us to support our members' financial wellbeing, positively impact the communities we serve, and help our associates grow their careers. Bring your authentic self to work as part of an organization where you'll feel valued for your unique qualities, are enabled to reach your full potential, and are recognized for your contributions to our success. We invite you to learn more about this and other opportunities at Landmark Credit Union.

Engages with members and potential members who have applied for consumer loan products through the branch, call center, and online/digital channels. Gather, prepare, and process all necessary documentation through these channels for consumer loan applications. Examines documents to ensure accuracy and compliance with existing underwriting guidelines. This position will be responsible for ensuring all documents required for loan processing and closing are received, complete, and ready.

High school diploma or equivalent and minimum one year of consumer lending experience. Demonstrated ability to understand and explain credit bureau reports, liaise with members in satisfying loan stipulations, and schedule closings preferred. Demonstrated ability in providing excellent customer service. Experience or ability to gain proficiency in all programs and systems used for this job including Microsoft Office products and systems related to consumer lending. Proven ability to organize work, balance multiple priorities, manage a variety of projects in a fast-paced, flexible work environment with strong attention to detail and within defined deadlines. Must have or be able to attain National Mortgage Licensing System Registration (NMLS#). Must develop a thorough understanding of company policies and procedures as they relate to the position. Must comply with all company policies and procedures and job related state and federal laws and regulations.

Partners closely with Consumer Loan Underwriting, Consumer Loan Processing, Personal Financial Officers, and Branches to identify documentation requirements for each specific loan. Verifies accuracy of loan applications according to current policies and procedures, and then inputs information into the current lending system when applicable. Coordinates the preparation of the closing documents in an accurate, error-free manner. Cross sells GAP, Mechanical Breakdown and Debt Protection and offers other identified cross sell opportunities to members. Monitors daily/weekly/monthly reports to ensure no applications reach more than 30 days before decisioning. EEO/Veterans/Disabled

Landmark Credit Union