Teller - Banking House - Full Time

Bank Teller

Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we'll help you invest in your community through volunteer opportunities which align with our company initiatives and core values.

Responsibilities and Expectations

Key Responsibilities

Conduct professional client conversations that build and sustain trust and credibility

Discover key life events happening with clients to ensure bank products and services are meeting financial needs

Recommend and provide accounts, loans, and services that match clients' financial needs

Promote bank products and services within and outside the bank

Proactively make referrals to bank partners that result in additional revenue to the bank

Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production

Adhere to operating procedures and protocols

Deliver a Consistently Superior Client Experience

Demonstrate excellent customer service skills

Behave in a manner to create a welcoming, engaging, professional environment for clients to experience

Proactively resolve client issues in absence of or as directed by Bank Manager

Respond to routine client inquiries and requests

Perform teller duties as needed and process client transactions

Approve transactions for other employees within your assigned authority limit

Assist with bank opening and/or closing as directed

Demonstrate Compliance with Applicable Laws and Regulations

Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures

Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate for this position

Actively work with clients to understand each client's normal account activity, as appropriate for this position

Complete periodic compliance training

Required Skills & Education Requirements

High School Diploma or equivalent

Excellent interpersonal, verbal, and written communication skills

Computer proficiency in Windows-based systems

Ability to maintain a high degree of confidentiality

Strong attention to detail and organizational skills

Capable of working with a team to determine solutions

Ability to travel to Wichita, KS during first week of employment for required week-long training

Preferred

Previous banking experience

Some college

Equity Bank, a full-service, $7.9 billion community bank, is based in Wichita, Kansas, with over 80 bank offices throughout Kansas, Nebraska, Missouri, Arkansas, and Oklahoma. At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We're searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team. Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.

We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families. Benefits Available:

• Health, Dental & Vision Insurance
• Group Life & Long-Term Disability Insurance
• Flexible Spending & Health Savings Accounts
• Group Cancer Insurance
• 401(K) Retirement Plan w/Company Match
• Generous Vacation & Sick Time
• Employee Stock Purchase Plan (ESPP)
• Pet Insurance
• Retail Banking Benefits

Physical Requirements This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others. Work Environment This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis. Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Equity Bank