Claim Processor/Customer Service

Claims Specialist, Excess Casualty - North America ClaimsThis is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations.AXIS is hiring a Claims Specialist, Excess Casualty, to support its expanding presence in North America's Excess market.You will handle commercial excess casualty claims by verifying coverage, conducting investigations, developing resolutions, and authorizing disbursements within authority limits. Ensure consistent communication with stakeholders, brokers, and insureds to uphold service excellence. Process, analyze, investigate, evaluate, and resolve claims for accurate settlements. Collaborate with internal teams and external stakeholders to deliver exceptional service and support claims department success.Assessing claims within a specialized area to determine coverage, liability, and settlement value.Analyzing coverage and drafting coverage correspondence.Leading initiatives to enhance claims processing efficiency and accuracy within the team.Collaborating with legal and investigative teams to resolve complex or contentious claims.Providing expert opinions on claims handling best practices during cross-functional meetings.Managing costs in collaboration with the Litigation Management and Vendor Management teamsParticipating in professional associations to stay abreast of changes in claims management.Communicating with senior executives, brokers, reinsurers, actuaries, underwriters, insureds, and auditors (both external and internal)About YouWe encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.What We're Looking ForBe recognized as a subject matter expert in claims within their area of specialization.Exhibit the ability to network effectively and leverage professional associations for knowledge enhancement.Demonstrate the capability to lead process enhancement initiatives within a claims environment.Be adept at creating and directing the development of training materials relevant to claims processing.Show a commitment to continuous professional development in the field of claims management.Have the ability to critically review and update claims procedures to maintain regulatory compliance.Be capable of mentoring peers and fostering their professional growth within the claims discipline.Role FactorsThis role requires you to be in the office 3 days per week and adhere to AXIS licensing requirementsWhat We OfferFor this position, we currently expect to offer a base salary in the range of $90,000 to $125,000. In addition, you will be offered competitive target incentive compensation, with awards based on overall corporate and individual performance. On top of this, you will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.We are a team characterized by integrity and self-discipline, striving for continuous improvement and driven to achieve ambitious results. Our focus is on hiring, developing, retaining, and rewarding individuals who excel in: Purposeful Action: Delivering top-tier work with a data-driven approach and operating at AXIS speed. Consistently evaluating performance against established expectations. The AXIS employee will cultivate a collaborative workplace atmosphere, fostering trust within the team. We believe in respectful challenges, presuming best intent, and building meaningful relationships with colleagues, customers, and the communities we serve.