Head of Product (Startup)

Product Manager, Terminal Device Expansion

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Stripe Terminal helps our users extend their online presence to the physical world. The Terminal team's mission is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments. With Terminal, businesses can unlock in-person payments use cases that are right for their business model—whether it's creating a superb retail experience, extending their website to a pop-up store, or enabling a mobile point-of-sale at their next event.

We're looking for an experienced product manager to lead and shape the future of the software platform that powers Stripe Terminal's devices portfolio. Working closely with your engineering partners you will design, build and launch device software capabilities that delight users and differentiate Stripe's solutions in the market. Working closely with our hardware experts you will build the multi-year strategy for how Stripe will continue to enhance the scalability, reliability, usability, and market differentiation of the software capabilities of our in-person commerce devices.

In this role, you will work with a spectrum of users, from our largest platforms to small start ups as well as external technology partners to deeply understand user needs and market trends. Set a motivating multi-year vision for device software in partnership with the Hardware team and then break it down into measurable, meaningful milestones for the Terminal OS Platform Team and the Firmware team. Partner with software and hardware engineers to deeply understand the technology that our devices rely on and how to build on that technology to support exponential growth and a world-class user experience. These experiences will include (but are not limited to) device boot up, device software updates (including AOSP, firmware and applications), device security, software and device performance, connectivity and devices accessories.

Partner with cross-functional partners to research, document, and deeply understand what Terminal customers need to enable an excellent in person payments experience.

Collaborate with the Partnerships team to develop a compelling roadmap for how we can extend Terminal growth via third-party hardware partnerships and clearly communicate the business value of these partnerships in the context of our wider Terminal Hardware roadmap to gain alignment across Terminal and Stripe leadership.

Define product requirements, provide clear guidance on prioritization, and support decisions related to development sequencing. You will also participate in sprint planning rituals to deliver against those requirements and the overall roadmap.

Leverage your technical knowledge and experience to help your team make technical trade off decisions.

Demonstrated success and strong execution track record in building and sustaining scalable technology products.

• Experience working on products with developer interfaces (App deployment, APIs, SDKs); Technically adept systems thinker, ideally with a Computer Science or equivalent degree or experience working as a software engineer
• Open to travel to Asia, including traveling at times to our Hong Kong or Taiwan locations.

Android operating system internals

Experience successfully building and launching 0-1 products

In-office expectations: Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; medical, dental, and vision benefits; Office locations: Full time