Medical Records Cl

Department of Health
Working Title: MEDICAL TECHNOLOGIST II - 64004461
Pay Plan: Career Service

FLORIDA DEPARTMENT OF HEALTH

Class Title: Medical Technologist II
Salary: $1336.92 - 1470.40 bi-weekly
Location: Florida Department of Health in Seminole County
Airport Blvd
The Florida Department of Health in Seminole County is looking for a self-motivated, independent, and hardworking individual to fill a Career Service Medical Technologist II position located in Sanford, FL.

This is a highly independent and responsible administrative and clinical position under the supervision of the Operations and Management MGR SES as part of the Tuberculosis, Refugee Health, and Employee Health Programs.
It is a highly visible role with constant interaction with both external and internal clients and requires the ability to prioritize, be flexible, multitask, and provide impeccable customer service.

Administrative Support: Front desk reception, checking in clients, providing necessary paperwork, and managing all client communication, including registering clients, verifying demographic and insurance information, determining eligibility as needed, and answering incoming calls while checking voicemail on all front desk phones and disseminating voicemail to appropriate staff within one business day of receipt. Schedules appointments, prints daily schedules, enters services and billing data, and supports the payment process by directing clients to staff responsible for fee collection. Enters service information into electronic health record systems such as HMS, Florida SHOTS, and PRISM, including attaching documents, creating labels, adding required information, and preparing referral and laboratory forms. Operates office equipment and maintains logs, inventories, and related reports. Conducts monthly inventories for clinical supplies, office supplies, and vaccines, and manages active record inventory, including security, retention schedules, storage preparation, retrieval processing, and coordinating destruction with Archive Corporation. Orders office supplies through MFMP after supervisor approval, tracks and reconciles transactions in MFMP and SAMAS, and maintains documentation to ensure compliance with purchasing guidelines and reconciliation deadlines. Also monitors laboratory and contract billing, reconciles invoices, and tracks purchase order balances.
Clinical/Lab Support: Taking and recording vital signs, performing vision and hearing screenings, and interviewing clients to obtain medical history while providing counseling and education based on assessed needs and program requirements. Maintains daily logs for medications, immunizations, and all required clinical and laboratory activities. Performs basic laboratory procedures; collects specimens independently through phlebotomy or other approved methods; Responsible for accurate, complete, and timely specimen collection, including wrapping, packaging, labeling, and shipping specimens with proper manifests, tracking, and documentation. Handles accurate and efficient laboratory order entry, specimen processing, and the initiation, analysis, completion, and logging of results within tracking systems. Participates in disease control clinics, contact investigations, and employee health testing; provides assistance with N 95 respirator fit testing; and performs routine phlebotomy. Additional responsibilities include preparing collection kits or other non lab kits, restocking clinical and laboratory supplies, checking medications upon receipt, providing them to nursing staff, notifying the state of receipt, and submitting expired medications as required. Maintains responsibility for reviewing and verifying laboratory equipment, ensuring annual inspection of equipment and the negative pressure room, analyzing equipment results, and notifying appropriate staff of discrepancies. Participates in and represents the Florida Department of Health during community screening programs, outreach events, and education efforts for targeted populations. Provides cross training support and coverage for various DOH Seminole programs, clinics, and other outreach activities as needed. Supports quality assurance and quality/process improvement initiatives, submits Employee Activity Records in a timely manner, and completes all mandatory trainings.
The employee will perform other duties as required including but not limited to, working beyond normal work hours or days in the event of an emergency, natural disaster, outbreak response, or terrorist event.

Remote work will not be considered.
Ability to communicate effectively with clients, staff, community partners, and diverse populations.
Skill in performing front desk operations, including client intake and communication.
Skill in using computer systems and electronic records to enter, retrieve, and organize information.
Knowledge of general office practices, administrative procedures, and standard record keeping.
Skill in managing phone calls, voicemail, messages, and client inquiries efficiently.
Skill in organizing and maintaining files, logs, inventories, and documentation.
Skill in performing specimen collection, labeling, and preparing specimens for processing or transport.
Knowledge of specimen collection and handling methods, including phlebotomy.
Ability to follow clinical and laboratory protocols with attention to detail.
Knowledge of general laboratory safety, infection control, and basic laboratory workflows.
Knowledge of customer service principles and professional communication.
Knowledge of public health principles, outreach practices, and general program operations.
Skill in representing the department professionally during outreach and program activities.
Knowledge of quality assurance and quality improvement concepts.
Ability to represent the department professionally and maintain flexibility when priorities shift.
This position requires in-office or field work. Willing to physically come into the office daily and/or perform field work as needed.
Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.
Bilingual: English and Spanish.

Florida Department of Health Mission, Vision, and Values:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
We search for creative solutions and manage resources wisely.
We achieve our mission by serving our customers & engaging our partners.
We promote quality outcomes through learning & continuous performance improvement.
400 West Airport Blvd, Sanford Florida 32773
Nine paid holidays and one Personal Holiday each year;
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
Retirement plan options, including employer contribution (For more information, please click
Flexible Spending Accounts;
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here.