Instructional Design Professional Job

The Instructional Designer creates, develops, and delivers high-quality learning solutions that support employee performance, regulatory compliance, and organizational priorities. This role combines instructional design, LMS administration, and facilitation to create engaging, accessible, and audit-ready learning experiences across the Bank. Designs and develops training programs, including eLearning modules, instructor-led materials and blended learning solutions. Aligns learning content with business goals, applies adult learning methodologies, and incorporates interactive elements to enhance engagement. Partners with subject matter experts to optimize LMS offerings and ensure content accuracy and relevance.
Instructional Design & Content Development
Design and develop eLearning, microlearning, instructor-led, and blended learning programs using established instructional design methodologies
Create high-quality learning assets, including facilitator guides, participant materials, job aids, assessments, and evaluation tools
Develop interactive, learner-centered content using authoring tools such as Articulate Storyline/Rise, Captivate, and Camtasia
Ensure all learning materials are accurate, consistent, accessible, and aligned with adult learning principles, organizational goals, and regulatory requirements
Measure learning effectiveness through surveys, feedback, completion data, and performance indicators
Continuously refine learning content, delivery methods, and LMS processes based on data, learner feedback, and evolving business needs
Stay current on emerging learning technologies, instructional design trends, and facilitation best practices
Serve as primary administrator for the Learning Management System, including course setup, enrollment rules, reporting, troubleshooting, and annual curriculum maintenance
Partner with Compliance and subject matter experts to ensure assigned training content is appropriate for target audiences and regulatory expectations
Upload, test, and maintain eLearning content to ensure a seamless learner experience
Facilitation & Training Delivery
Facilitate engaging virtual and in-person training sessions for diverse employee audiences
Coach managers and subject matter experts to support effective training delivery and knowledge transfer
Bachelor's Degree in Instructional Design, Learning & Development, Adult Learning, Human Resources, or a related field is required
A recognized certificate in Instructional Design (e.g., Work Experience
~3-5 years of experience in instructional design, eLearning development, facilitation, and LMS administration is required

Demonstrated experience developing original learning content
Strong knowledge of adult learning theory, instructional design methodologies, and blended learning approaches
Ability to manage multiple projects and deadlines independently
Experience in a financial institution or similarly regulated industry strongly preferred
No relocation assistance provided
Commitment to obtaining an Instructional Design and/or Facilitation certification within two years of hire

This pay range is the annual salary we in good faith expect to pay for this role at the time of posting. Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data.
Middlesex Savings Bank is an Equal Opportunity Employer/protected Veterans/Individuals with Disabilities
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Category Human Resources - Training
Position Type Full Time
Standard Working Hours Monday - Friday 8:00 am - 5:00 pm