Head of Product Management- REMOTE

Manager, TSG Product Management

Technology & Engineering

Permanent Full-Time

WHO YOU’LL WORK WITHAt the heart of Bain’s Digital Workplace Experience team is the drive to transform how we work. The team’s mission is to construct an AI-powered workplace that delivers a flexible, connected, intelligent and equitable day-to-day technology experience to a diverse set of Bain and client teams, empowering them to do their best work and drive innovative client results. Unlock AI-Powered Efficiency: Infuse AI across all experiences, managing market-leading AI tools and generative AI assistants, to enhance efficiency and deliver personalized, scalable solutions for Bain’s diverse teams.Remove friction and increase productivity by building intuitive and integrated technology experiences that power your daily work.Champion Hybrid Work: Build seamless, secure solutions for flexible, productive work—whether in the office or remotely.Protect Our Digital World: Safeguard Bain’s data while ensuring our tools are intuitive and accessible.Lay the Foundation for the Future: Create the infrastructure that powers innovation and drives the firm forward.WHERE YOU’LL FIT WITHIN THE TEAMBain’s Digital Workplace Experience team is comprised of Product and Engineering teams that together form cross-functional, agile product teams mapped to key capabilities. AI assistants, Content Creation, Data & Analytics, Team Collaboration, Conferencing, Enterprise Communication and Device experiences. Each of these capabilities are driven by Product Owners, with dedicated engineering team members to help drive differentiated experiences at scale. We are fully integrated with Bain’s strategy, setting new standards for ways of working in the management consulting industry.This role represents the 'voice of the customer,' maintaining and prioritizing the AI product backlog to ensure that everyone is working on tasks that maximize business value and deliver the most impactful AI tools to all customers, particularly Bain’s consulting teams.Product Planning & Stakeholder Engagement (50%)You will distill high-level roadmap set by the Product Manager into a clear and actionable sequence of work, with a specific focus on AI product stack management.You will research and define the customer segments served by the AI product(s), with a particular focus on Bain’s consulting population.You will measure customer value/business outcomes through pilots, surveys, sprint reviews, KPI metrics, etc., You will create and execute end-user communication, marketing, and training strategies for AI products, rapidly adapting based on feedback.You will work closely with other Product Owners across TSG to drive synergies in AI tools with the goal of reducing friction for end users, particularly consultants.Product Delivery (40%)You will motivate and inspire product teams by conveying the product vision and helping the team understand the business purpose, particularly related to AI solutions for consultants.You will work with appropriate technical teams and third parties to deliver continuous AI-powered feature releases, such as advanced tools like ChatGPT Enterprise and other agentic platforms, designed to optimize consultants' productivity and effectiveness.You will actively participate in appropriate Agile ceremonies for AI products.You may manage temporary or rotational staff like interns or contractors to help complete this work.You will understand technical topics at a conceptual level and collaborate with the Technical Product Management team to inform a technology strategy that aligns with overall product strategy and AI integration.Management Consulting Experience: Direct experience in management consulting, supporting consulting workflows, and/or are well-versed in the challenges and demands of a fast-paced consulting environment and can translate these needs into cutting-edge AI solutions.Comfortable managing an AI product stack and working with engineers to build innovative, scalable solutions.EducationA Bachelor’s degree or an equivalent combination of education, training is required.Other Desirable SkillsAbility to prioritize and meet deadlinesInfluencing skills, able to create consensus across cross-functional teamsCommunication skills, with the ability to explain complex requirements to engineering teams or propose strategic direction to leadershipVendor management skills, including holding them accountable for deliverables and overcoming roadblocksAgile methodology familiarity and Agile Product Owner certification are a plusU.COMPENSATION INFORMATIONCompensation for this role includes base salary, annual discretionary performance bonus, 401(k) plan with an annual employer contribution based on years of service and Bain’s best in class benefits package (details listed below).Some local governments in the United States require a good-faith, reasonable salary range to be included in job postings for open roles. In Illinois, the good-faith, reasonable annualized full-time salary range for this role is between $141,000 - $169,250.Annual discretionary performance bonusThis role may also be eligible for other elements of discretionary compensationBenefits:4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start dateBain & Company's comprehensive benefits and wellness program is designed to help employees achieve personal independence, protection and stability in the areas most important to you and your family.Bain pays 100% individual employee premiums for medical, dental and vision programs, offering one of the most comprehensive medical plans for employees without impacting your paycheckGenerous paid time off, including parental leave, sick leave and paid holidaysFully vested 401(k) company contributionPaid Life and Long-Term Disability insuranceAnnual fitness reimbursements