Concierge Services Receptionist

Concierge Position at BrightwaterAt Brightwater, we're not just a luxury senior living company; we're a community recognized as a Great Place to Work®—and we take immense pride in that designation. We believe that our dedicated team is our greatest asset, driving us to create compassionate, respectful, and meaningful interactions every day.We're Looking for a Concierge:As the Concierge, better known the "Director of First Impressions" of the community and quite often the first contact for prospects, guests, and family members.Greets, engages and assists residents, family members, guests, and visitors in a vibrant, courteous and professional manner.Answers internal and external telephone calls, pages & walkie talkie.Promotes programs, outings and events, encourages participation, and assists residents and/or guests with registration.Supports community sales efforts by engaging visitors and prospective residents, collecting information, and promoting Senior Living Communities as a great place to live.Maintains building security, monitors security systems, including the emergency call system, and responds accordingly.Manages the operation and maintenance of all office equipment and communication devices (i.e. call transfers).Manages mail and newspaper delivery.Assists Business Office Manager with ordering and maintaining adequate inventory of office and community supplies.Participates in and attends all required in-service training sessions.Maintains HIPPA standards and regards all medical or healthcare information pertaining to residents & employees as confidential.Must demonstrate knowledge & frequent use of computers & Microsoft Office.Communication – Demonstrates an ability to effectively and regularly transfer information to necessary parties to improve the quality of her work and to provide her supervisor with actionable, accurate data.Seeks additional work when they have capacity. encourages others and asks for help when needed. Professionalism – Ensures product is delivered on time and is of the highest quality. Presents themselves in a manner which enhances the brand image. Understands that no information is truly private and conducts online or social networking activities accordingly.upholds the Company's Guiding Principles:People First, AlwaysWe Exist to Serve our MembersWe Have a Responsibility to be FullPhysical Demands, Work Environment, and Expected Hours of Work: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.The Team Member may be required to work extended periods of time at a computer terminal.The associate may encounter difficult situations, including contact with mentally ill and deceased residents.Travel: No travel is expected although occasional travel may be required for training sessions, continuing education opportunities, emergency situations, and other company functions.High school graduation or GED required.Certification or completed course work in office management desired.Telephone operating and answering experience required.1-2 years' experience in a similar concierge/administrative assistant position desired.Knowledge, Skills, and Abilities Required:Ability to read, write, speak and understand English fluently.Ability to use miscellaneous software and office equipment.Ability to work with minimal supervision.