Head of Programme Management

At ACRT, we put safety first. It’s about our employees, our customers, and the communities our customers serve. We empower the best people to help sustain our world. We’re the only independent national vegetation management consulting firm — giving us the freedom to put our clients first. We’re always looking for driven individuals with good customer service skills who love the outdoors and appreciate the support and independence we provide. We offer qualified training opportunities in areas where they are needed to help our customers reach their fullest potential, preparing them for what their work throws at them.

The Vegetation Program Manager reports to the Operations Manager at ACRT Inc. This position will play a key role in identifying, inspecting, and evaluating trees and brush along utility lines and submitting inspection results to clients with recommendations. The position plans, directs, and coordinates the activities of assigned tree clearance crews. This position requires a high degree of working in outdoor conditions, excellent attention to detail, and exceptional interpersonal communication skills.

Responsible for new hire training and orientation

Keep track of and run audits on the CUF team performance

Keep track of and report monthly production data

Act as the liaison between CUFs and Operation Managers

Identify and inspect local trees with an understanding of growth rates

Patrol and investigate distribution and/or transmission circuits and prescribed work to be performed by client tree trimming contractors

Enter tree trimming/tree and brush removal prescription into hand-held computer or similar systems, and use computers and associated software to perform duties

Notify property owners of tree trimming/tree and brush removal work to be performed relating to client specifications

Manage the issuance of work and track work progress

Discuss and negotiate line-clearance crew access issues

Lead in storm restoration efforts

Audit tree trimming and tree removal work completed by the tree trimming contractor in the field to ensure compliance with work request forms and approved tree trimming

Determine when the next tree trimming is required

Complete post audit forms indicating adequacy of the tree trimming and tree removal work, and forward the completed forms to the vegetation management program manager or coordinator

Obtain permits from public agencies and documents work

Compliance with all regulatory requirements and client vegetation management standards

Wear safety-related equipment such as hard hat, safety vest, safety glasses, etc.

Service as a liaison between clients, tree crews, and client customers

Display optimism about the work to be done and demonstrate a positive attitude towards customers, peers, and the company

Maintain working relationships with local client personnel as well as all relevant federal, state and local governmental agencies

High School Diploma (High school diploma requirement can be waived for 4 years of UVM experience)

Advanced computer and communication skills

Bachelor’s Degree in Forestry or Horticulture

Previous Project Manager Experience

Ability to learn and use company or job-specific software systems

Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) or similar software suite

Ability to identify local trees and knowledge of growth rates

Excellent communication skills, comfortable interacting with senior management, customers, and clients

Knowledge of vegetation management and herbicide

Knowledge of electric utility facilities and hardware

You do not enjoy working independently and outdoors

Are not comfortable driving a pickup truck or 4x4 off-road vehicle

You do not have the ability to calmly communicate with customer conflicts

Employee Training

All employees are required to take an online safe driver course and safety training.

Drug/Alcohol Testing

Drug/alcohol testing is required.

They will generally not need to report to an office.

Group health plans including medical/prescription, dental, vision and a variety of other coverage options

Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability

Flexible Spending Accounts or an option for a Health Savings Account with company match

Company paid Employee Assistance Program (EAP) for all employees and eligible family members

Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost

Roth or Traditional 401(k) Retirement plan with company match

Paid Holidays

Veterans Day paid time off for our veterans

Company vehicle and gas card

Meal and travel per diems (allowances)

Certification reimbursement program

We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.