Nurse Liaison For Home Care & Hospice

Registered Nurse License RequiredJob Summary:Working in an assigned territory, facilitates referrals to agency by gathering and interpreting medical and financial data, meeting with patients and families, and working with healthcare professionals (case managers, discharge planners) to ensure optimal transition from hospital or other facilities to home. Responsible for overall referral growth in assigned territory and facilities. Makes initial contact and physical, social and psychological and financial assessment of patients to determine appropriateness of organization’s services.Self identifies options for payment, which are not necessarily identified by patient, providing resources as needed including assistance with financial application.Interprets policies and acts as resource for case managers, physicians, hospital and community for effective public relations and marketing of services.Initiates referral-to-admission process for each patient referred by facilitating required data, leveraging available resources to ensure data is complete and accurate.As needed, provides accurate and thorough documentation either via phone, fax, or computer to office for additional data entry.Accurately, timely and appropriately documents in organization’s CRM.Effectively communicates with physicians who are non-supporters of organization’s services to bridge this gap and develop a more positive relationship.Communicates with families regarding changes in care plan activities.Successfully builds relationships with case managers, social workers, and other care providers.Acts as liaison between physicians, skilled nursing facilities, private duty companies, home health companies, hospitals and rehabilitation providers communicating service enhancements, new products, new programs and service delivery.Facilitates communication between Business Development and Hospital, Skilled Nursing Facility representatives, and other referral sources. Keeps agency informed of facility changes regarding bed capacity, staff changes, new facility programs, and/or procedures.Understands that teamwork is a crucial part of our business, and is able to work well with colleagues, no matter the circumstances. Using individual skills, cooperates with others, and accepts and provides constructive feedback despite any personal conflicts between individuals involved.Utilizes current agency and/or department specific software to complete assignments.Core Values:Innovation:We embrace change and are always looking at creative ways to solve problems and serve new populations.Integrity:We are honest, hardworking, fiscally responsible professionals driven solely by the well-being of our patients, their loved ones, and the communities we serve.Collaboration:We know we cannot achieve everything we want without working hand-in-hand with each other, with our healthcare partners, and with the community.Education:We believe it is important not only to serve the community but to educate community members about our services and the role we can play at the end of life.Education/Experience:Graduate from an accredited school of nursing. BSN preferred and two years of experience working in an acute care setting; one year of home care and/or hospice experience preferred. Working knowledge of community resources. Ability to meet, collaborate and work efficiently with others in the community. Certificates, Licenses, Registrations:Current Registered Nurse license.Language Skills: Ability to read, analyze, and interpret common scientific and technical journals, legal documents and other reports. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to public groups, facilities, hospitals, and community.Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.) Position includes driving for field evaluations and patient home visits.Medical insurance (PPO) with prescription drug co-pay or HDHP w/HSASupplemental Benefits (hospital confinement, accident and/or cancer)Dental insuranceVision InsuranceLife and accidental death/dismemberment insurance (company paid)Long term care insurance (company paid)Retirement savings plan (TSA/403(b) matching program)Short and long term disability insurance (company paid)LegalShield (identity protection and more)Bereavement leave for family and petsDirect depositCredit union availabilityEmployee Assistance ProgramPaid time offMileage reimbursementIn-house continuing education opportunitiesDiscounted membership at local area Fitness CenterTuition reimbursementOther employer-sponsored activitiesAvow is a Tobacco Free Organization which includes but is not limited to cigarettes, electronic cigarettes, vaping, cigars, cigarillos, pipes, chewing tobacco, snuff, dip, and loose tobacco smoked via pipe or hookah.