Logistics Freight Broker

Saia is a different kind of logistics and transportation company. You‘ll see it in our commitment to our people, customers, and community. Position Summary Facilitates the successful execution of transportation services by sourcing carrier capacity, negotiating rates, and coordinating freight movements. Serves as a key liaison between customers, carriers, and internal teams to ensure efficient operations and exceptional service.

Maintains strong relationships with customers and carriers to support service excellence and business growth.

Sources carrier capacity to meet customer transportation requirements and support consistent lane coverage.

Coordinates pickup and delivery schedules to ensure on-time freight movement and alignment with customer expectations.

Communicates shipment status updates, delays, and service exceptions to customers and stakeholders.

Maintains transportation management systems (TMS) and shipment records to support operational visibility and data accuracy.

Resolves service issues, escalations, and shipment discrepancies in collaboration with cross-functional teams to support customer satisfaction.

High school diploma or GED.

Bachelor's degree in Business, Supply Chain, Logistics, or a related field.

• 2+ years of logistics, transportation, or freight brokerage experience.
• Proficiency in Microsoft Office applications.
• Work Conditions and Physical Demands Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to remain in a stationary position for extended periods while working at a computer or desk.

Frequent use of hands and fingers for typing, handling documents, and operating office equipment.

Occasional lifting/carrying of office materials/boxes up to 25 lbs.

Occasional movement, bending, and reaching as needed to perform office tasks or attend meetings.

Some travel may be required, including overnight travel.

We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.

Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.