Massage Therapist Needed ASAP

Licensed Massage Therapist
Job Description & Performance Expectations
At WAC, we offer Massage Therapy for member and non-members so that they have the opportunity to improve their wellbeing by reducing stress, relieving pain, improving circulation and promoting relaxation and recovery. As a Massage Therapist, you are responsible for building a client base, welcoming clients at check-in, processing payments and rebooking cancellations. Daily Operations

• Attend Massage meetings.
• Responsible for working or finding subs for scheduled massages, informing Team Lead with changes.
• Maintain cleanliness of Massage area before, during and after sessions.
• Be available for communication with therapists and Team Lead; Follow all Massage department policies and procedures.

Participate in 90-day review and ongoing Massage Therapist evaluations.

• Communicate to Team Lead all concerns, suggestions and complaints.
• Pursue ongoing personal and professional development and share what you learn with others.
• Be a team player – strive to help out wherever and whenever possible.

Know the Safety Plan and Emergency Action Plan.

• Maintain Massage area safety and cleanliness.
• Own and immediately resolve Massage problems to ensure member and guest safety.
• Report all Massage issues and broken equipment to the GM, Manager-On-Duty or Maintenance team.
• Financial
• Communicate the value, benefits and pricing information to current and prospective Massage clients.
• Accurately schedule Massages in the member relations management system to ensure correct payroll.
• Complete individual Massage payroll by due date and time.

Achieve or exceed Massage goals.

• Do part to help exceed Aquatics goals – both individually and department-wide.
• Follow up regularly with clients to ensure Massage rebooking/retention.
• Share promotions with Massage clients, such as Buy 100, Get 20 events.
• Assist in Massage programs and events.
• Utilize the Program Process when creating or evaluating Massage events.
• Participate in community organizations and positive social media to actively promote club.

Welcome all new Massage clients and connect them further to other programs and events.
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