Ambassador - Weekend Shifts

Jeni's Splendid Ice Creams Ambassador Opportunity
In Charlotte, our Team Jeni's Ambassadors have the opportunity to earn an average of $17.59 per hour! This is an estimate of hourly earnings. It is based on the 2026 base pay rate, plus 2025's hourly tip average. 2026 actual customer tips may vary. In North Carolina, if the average hourly earnings of an Ambassador are less than $15 per hour in a two-week pay period, Jeni's will add the difference to the person's paycheck so that their average hourly earnings reach $15 per hour for that pay period.
Jeni's Splendid Ice Creams is searching for Ambassadors to join our NoDa team. At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are at the heart of how we serve this mission. They are where we offer the ice creams we work so hard to build from the ground up—where people come together to share joy and conversation. We love ice cream. We view ice cream as a form of art.
Team Jeni's Ambassadors are our part-time, front-line crew members. They scoop and serve ice cream to our customers, make waffle products, run the register, keep the shop clean, change out buckets of ice cream, and perform a number of other important, related tasks.
As an Ambassador, you will:

Serve the ice cream Time magazine calls "the best in America"
Work in an environment oriented around serving each other and making people's day
Qualities of an Ice Cream Ambassador (also known as a scoop shop employee):

Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
Familiar with (and be able to articulate to customers) what distinguishes Jeni's Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
Available to work weekends, late nights (past 11 p.m.)
Provide consistent, world-class service to every single customer
Reliable, on time, and ready to hustle for every shift
Committed to the well-being of their shop team, their community, and the environment around them
About Jeni's Splendid Ice Creams:
Founded by Jeni Britton in 2002, Jeni's Splendid Ice Creams is a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country, making it possible for members of Team Jeni's who are interested in developing their careers, or transitioning to a new city, to have meaningful opportunities to learn, grow, and explore.
Our Ambassadors make a difference in their shop, their community, and in how they partner with their team and serve their customers. Our differences are a primary source of our team's strength and we crave having a team rich with diversity which is creativity and art in its human form.