Full Time or Part Time - Retail Banker

Part Time Universal Banker

As a Part Time Universal Banker you will provide a full range of banking services to retail customers; Offers customers more personal banking options while still providing traditional services and assists in reaching all goals set for the branch.

Processes all banking transactions including but not limited to; deposits, withdrawals, transfers, cashing checks, money orders, selling money orders, gift and Bank checks, processing loan payments and safe deposit box rentals. All banking transactions are to be processed through Columbia Bank's on-line terminals;

Opens new deposit and checking accounts of all kind and explains these products to customers as required. Handles deceased accounts. Assists with maintenance of files and any documentation of daily platform work required. Assists customers with safe deposit boxes, answers inquiries or provides explanations of all products and services including renegotiation of CDs;

Discusses personal financial needs with customers and makes recommendations on how the Bank can meet those needs. Cross sells Bank's products and services. Interacts with other Bank departments as required. Services customers, in person or via the telephone, to answer inquiries, research and resolve customer problems and/or complaints and ensure customer satisfaction. Explains the features and benefits of on-line banking and how it works;

Helps with end of day closing procedures for the branch which includes, but is not limited to; preparation of branch consolidation sheet and document imaging of required branch work;

Maintains accurate customer and account records. Maintains and updates safe deposit box records, back office work and ordering checks and maintaining branch files;

Makes referrals to the Wealth Management area of the Bank, First Jersey Title, Mortgage Origination and other departments of the Bank as appropriate;

High school diploma required or a Bachelor's degree in Accounting, Business, or Finance is preferred;

• 1-2 years of retail or customer service experience required;
• Knowledge of financial products preferred;
• Ability to work weekends as needed or scheduled;
• Candidates must attend mandatory training, continued employment is contingent upon passing training classes;
• Bilingual in Spanish preferred.

Ability to deliver a seamless experience to the customer.

Orientation, Onboarding & Training:

We provide you the training to help you excel in your position. Universal Banker positions require either part-time or full-time training for 10 business days. Training schedules are based on availability.

Columbia Bank offers the following benefits:

Paid Time Off (PTO) which includes Personal and Vacation Time.

Employee Stock Option Program (ESOP).

Monday thru Friday: 25 hours a week to include Saturday based on business need.

Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Columbia Bank