TEMP Full Time Overnight Advocate

Shelter Advocate

Part Time Day * Full Time Evening * Full Time Night

Lutheran Social Services CHOICES for Victims of Domestic Violence has been the sole resource for victims seeking shelter in Franklin County for more than four decades, providing a Temporary Emergency Shelter, 24-Hour Crisis Hotline, DV Counseling, Legal Advocacy, Peer Support Groups and more.

What will I do as a Shelter Advocate with Lutheran Social Services?

Greets all volunteers, residents, and prospective residents. Provides communication, information, and supplies to residents as needed related to shelter services including bed assignments, locker assignments, towels, bedding, and self-care supplies.

Maintains overall cleanliness and sanitation of shelter facility including resident dorms, hallways, floors and lounges in assigned areas.

Assigns and supervises resident service work and encourages residents to fully participate in agency services and campus community.

Holds shelter residents accountable for upholding shelter rules and expectations. Takes resident attendance, maintains bed count, and ensures shelter capacity.

Provides information to clients on CHOICES and other services such as medical, dental and vision care, community resources and diversion services during absence or high-volume times.

Facilitate shift report to oncoming shift personnel.

Backs up Admissions Specialists as needed on Crisis Hotline calls.

Follow all protocols related to the security cameras, emergency evacuation and access to the building.

Requirements for a Shelter Advocate with Lutheran Social Services:

High School degree, GED, or equivalent work experience required.

Experience with victims of domestic violence or individuals with significant trauma histories or other special needs populations preferred.

Ability to work a flexible schedule as needed.

Dedication to excellent customer service, a commitment to treating clients with dignity & respect.

Experience in providing direct services in some segment of the human services field.

Benefits for Full-time positions* with Lutheran Social Services include:

Health insurance with 4-plan options!

Tuition Reimbursement Program

403(b) retirement plan with employer matched savings

Dental and Vision insurance

Medical and Childcare Flexible Spending (FSA)

Health Savings Account

PTO and 12 Paid Holidays

Opportunity to make a positive impact on individuals & the community

*some part-time positions may be eligible for some benefits as well

We put our Mission of Service into action. Every day LSS serves thousands of people in 27 Ohio counties by addressing the four core societal issues of food, shelter, safety, and healing. LSS offers Food Pantries, housing and supportive services through homeless shelters, domestic violence services, senior living and health care, affordable housing communities, and other services that uplift families and strengthen communities.

Lutheran Social Services of Central Ohio is committed to being an equal opportunity employer.

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