Undergraduate Recruiter

Panelist Recruiter
We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
As a Patient Recruitment Representative, you will directly work with and contact panelists to secure their agreement to participate in clinical research studies undertaken by the company. You will screen panelists (medical history and study specific requirements), schedule, track, and adjust panelist appointments for current and future research studies. The individual must be able to provide excellent customer service and phone manner, moderate to advanced problem-solving skills, and the desire to assist teammates to achieve our overall recruiting goals. When needing assistance, the individual must have adequate interpersonal skills to help direct teammates.

Contacts potential panelists provided in Panelist Database: explains the Company's business; Collects information from people to add to the Company's potential panelist database.
mine, adjust and filter database leads to target study specific requirements
Provides standard reports on personal deliverables as requested by management.
Collaborates and assists team members with the recruitment and completion of studies
Provides excellent customer service to panelists and maintains positive interaction with peers and supervisors.
Performs other duties or tasks assigned by Recruiting Manager and Recruiting Supervisor.
Adheres to internal standards, policies, and procedures.
For Patient Recruitment Representatives working face-to-face with panelists after their screening or follow up visits,
Provides panelists with a point of escalation by providing attentive customer service and rescheduling options.
Works with Principal Investigators and clinic staff to understand disqualification information and provide insight to the recruiting teams for course correction in future groups.
Supports recruiting team with basic clinical grading knowledge
Bachelor's Degree or equivalent work experience Preferred
~Project management experience Preferred

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call for assistance and leave a message. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.