Part-time Cashier weekend evenings

Cashier/Customer Service Associate

The cashier/customer service associate is responsible for providing excellent customer service to our customers. This is a part-time position, must be able to work days/evenings/weekends as needed, 20-28 hours/week. Treat all team members, vendors, and customers with courtesy and respect.

Greet and assist customers in a positive, approachable manner. Answer questions and resolve customer concerns. Advise customers on solutions to projects and problems. Ask open-ended questions to ensure that customers receive proper assistance from department heads. Communicate customer needs via intercom and two-way radios. Use two-way radios to communicate to yard team when customers are coming out. Provide proper loading paperwork to customers.

Process customer orders, invoices, and returns according to established store policies and procedures.

Perform any necessary customer service tasks including but not limited to; cutting keys, filling propane, assisting with rental transactions, etc.

answering the telephone, stocking and recovering inventory around register area, clean and organize front outdoor area, keep promotional signage up to date, etc.

Assist with cycle counts, price updates and other inventory maintenance as needed.

cleaning common areas, trash removal, parking lot and sidewalk sweeping, and snow removal.

Provide timely and accurate information to incoming customer order status and product knowledge requests.

Provide timely feedback to the company regarding service failures or customer concerns.

Make taking care of customers a priority while working your area.

Help out in other departments as necessary.

Follow all company policies and procedures.

Customer Focus

This is a part-time position, must be able to work days/evenings/weekends as needed, 20-28 hours/week. High school diploma or GED

• 1-2 years of customer service experience preferred.
• Gillman Home Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit based factors in accordance with applicable federal, state and local laws.