Head of Client Services
AutoNation Mobile Service
Lead the Future of Automotive Retail
At AutoNation, innovation drives everything we dofrom automotive retail to vehicle service to automotive finance. As a Fortune 200 company, we're looking for leaders who are ready to shape the future of automotive retail.
Schedule and assign daily work objectives for the service consultants
Monitor performance and counsel service consultants with behavioral or performance issues
Train, coach, supervise and assist service consultants
Assist in the service reception during peak traffic times by greeting customers in a timely and friendly manner to obtain customer and vehicle data
Maintain all supplies required to operate the service drive
Partner with all other dealership personnel to ensure quality of service provided to customers
Perform quality inspections of vehicles being returned to customers
Follow up with customers to ensure satisfaction with service work
Understand and comply with federal, state and local regulations such as those governing the disposal of hazardous waste, OSHA right-to-know act, etc:
Follow company safety procedures to avoid exposure to fumes, dirt and harsh chemicals
High School diploma or equivalent
Two years of experience in an auto repair facility
Demonstrated customer service skills
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry.
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