Community Liaison (Full Time) - Remote

Our Community Engagement Liaisons are more than connectors — they are the trusted faces of our mission in the communities we serve. You’ll be our “boots on the ground,” building authentic relationships with healthcare providers, community agencies, advocates, and other local partners to advance a compassionate, harm-reduction approach to substance use disorder care. In this role, you’ll have the autonomy to shape outreach efforts, foster strong referral networks, and open doors for people to access life-changing support.

Community Outreach - 75%
Conduct outreach to local and regional partners to develop, improve, and sustain relationships, including but not limited to healthcare providers, community agencies, correctional facilities, treatment facilities and other referral sources
Coordinate efforts to manage and grow enrollment for targeted regions, including tracking and ensuring systematic outreach to encourage referrals
Evaluate and track effectiveness of outreach activities
Establishes and maintains relationships with referral partner accounts and community resources
Assists with community outreach and education regarding Boulder Care’s services
Planning & Documentation - 15%
Consistent planning, tracking and documenting of activities
Project Management - 10%
Coordination with teams across different regions to align resources and projects
3+ years of experience in community outreach, business development/sales, and/or referral management within healthcare or hospital systems
Strong account management skills and a demonstrated track record of driving growth through strategic and sustained partner engagement
Proficiency with Salesforce (or similar CRM) and Google Workspace (Docs, Sheets, Gmail, etc.)
Willingness to work flexible hours, including evenings and weekends as required

Experience in hospital discharge planning, case management or behavioral health
Experience working within or directly with one or more of the large safety net hospitals in the region
Experience with digital outreach and advocacy
Bilingual in English and Spanish

This is a hybrid role based out of Washington State and requires a vehicle in order to spend 3-4 days per week working in the community. The remainder of the work week will be a remotely based home office environment.
Boulder teammates working with sensitive information must have a dedicated, private workspace with a lockable door and high-speed internet to maintain a secure, distraction-free environment, ensuring compliance with HIPAA and confidentiality standards
This is a full-time position expected to work 40 hours between Monday-Friday during standard business hours. Team members may be asked to work additional days as work demands require.

30-minute phone interview
60-minute video panel Interview
The total compensation package for this position may also include other elements, including a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave).

Some of Boulder’s amazing benefits for regular, full-time employees
Comprehensive medical, dental, vision, and short-term disability benefits designed to take care of our employees and their families
Mental Health Services including MDLive, Talkspace, and EAP
9 Paid Holidays per year
12 weeks of 100% paid parental leave for the birth or adoption of a child (after 6 months of employment)
401(k) retirement savings
Remote friendly with hardware provided to complete your work duties

Move the industry forward: follow the data
Boulder Care believes the people who manage our product and team should be representative of those who use the platform. We celebrate differences and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, citizenship, marital status, disability, gender identity or veteran status.

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