Head of Sales (Remote)

Company car

• Health insurance
• Sales Manager

Location: Albany, NY (In Office)
Salary: $120,000 - $145,000 annually, plus performance bonus

Since 2011, we've grown into one of the leading manufacturers' representative agencies serving the HVAC industry throughout New York and New England by focusing on what matters most—building lasting relationships, providing exceptional customer service, and investing in our employees.

As we enter our next phase of growth, we're creating our first dedicated Sales Manager position—a key leadership role that will help shape the future of our sales organization. This is a unique opportunity for an experienced sales leader to make a lasting impact by developing people, strengthening processes, and partnering with executive leadership to drive long-term success.

If you're passionate about coaching others, building strong teams, and helping an organization grow, we'd love to hear from you.

The opportunity to help build and shape a newly created leadership position.
- The ability to make a lasting impact on both the organization and the people you lead.

The Sales Manager will lead our Outside Sales Team across New York and New England, serving as the primary leader for approximately 10 Sales Representatives ranging from Junior to Senior level.

This position is designed for a leader who enjoys developing people, building strong teams, and driving continuous improvement. Rather than managing an individual sales territory, the Sales Manager will focus on maximizing the success of the entire sales organization through coaching, field support, strategic customer engagement, and leadership.

While this role is centered on people leadership, it remains closely connected to the business through regular field ride-alongs, key customer visits, manufacturer meetings, sales planning, and collaboration with executive leadership.

Reporting directly to the President, the Sales Manager will oversee the day-to-day leadership of the Outside Sales Team while working closely with the Inside Sales Team to deliver an exceptional customer experience throughout New York and New England.

As Sales Manager, you will:

• Lead, coach, mentor, and develop the Outside Sales Team.
• Conduct regular one-on-one meetings, performance coaching, and field ride-alongs.
• Support Sales Representatives through strategic customer visits and territory development.
• Monitor sales activity, Salesforce CRM utilization, and key performance indicators.
• Lead weekly sales meetings and communicate company initiatives and priorities.
• Partner with executive leadership to execute sales strategies and drive organizational growth.
• Collaborate with the Inside Sales Team to ensure exceptional customer service and communication.
• Assist with recruiting, interviewing, onboarding, and developing future sales talent.
• Identify opportunities to improve sales processes, communication, and operational efficiency.
• Serve as the primary day-to-day leader and resource for the Outside Sales Team.

Minimum of five years of outside sales experience.

• Previous sales leadership, supervisory, or management experience.
• Demonstrated ability to coach, mentor, and develop sales professionals.
• Experience utilizing CRM software.
• Willingness to travel throughout New York and New England.

Experience within the HVAC, plumbing, hydronics, mechanical, building products, or manufacturers' representative industry.

• Salesforce CRM experience.
• Experience leading geographically dispersed or remote sales teams.

Annual performance bonus opportunity.

• Health insurance.
• Dental insurance.
• Paid company holidays.
• Company laptop and mobile phone.
• Business expense reimbursement.
• Ongoing professional development and leadership growth opportunities.

This isn't simply another Sales Manager position.

It's an opportunity to help build the future of a growing organization.

We're looking for a leader who enjoys coaching people, solving problems, strengthening relationships, and creating a culture where employees can succeed. You'll work directly with executive leadership, influence the direction of our sales organization, and play a meaningful role in the continued growth of TSS Associates.

Join TSS Associates and help lead our next chapter of growth.