Field Service Engineering Tech

Field Service Engineer

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. We are a high-tech company providing machine tools and laser technology and are looking for people who can face new challenges with a fresh mind. With you on board, we would like to power ahead with the digital networking of the manufacturing industry. Our passion and creative drive ensure that we are an innovative force – across the globe at over 70 TRUMPF locations.

This position is responsible for installing, troubleshooting, maintenance and repairing TRUMPF CNC machines while building and developing strong customer relationships. This position requires travel 100% nationwide, including overnight stays and occasional weekend and international travel.

At TRUMPF, you benefit from a true wealth of experience and ability discover many new locations – as you look after our customers' machines.

Field Service Engineer Duties & Responsibilities

Work closely with customers and machines to ensure equipment operates within expected tolerance.

Work carefully with the Product Support for technical assistance and provide them with diagnostic feedback

Use visual clues, computer programs, diagnostic tools to further diagnose machine difficulties

Read and utilize company repair manuals and work orders for assistance with repairs, if needed offer suggestions for adjusting/updating existing technical documentation

Assemble, install, align equipment, clean, replace or install parts to maintain smooth operation of machinery and equipment

Interface with cross functional work teams such as applications, sales, engineering, production, etc.

Provide onsite training to customers for operation and/or repair of machines

Submit organized and helpful service reports for each repair mission

Experience and Education for Field Service Engineer

Associates program or technical school degree in Engineering principles or a suitable combination of education and work experience.

Experience in computer software, file management, electronics, digital circuits, wiring, mechanics and hydraulics is helpful.

Medical

Dental

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