Seasonal Facilities Handyperson
$30k - $45kUpfrnt USA Inc
You keep the outside of the community looking right. It is the first thing anybody sees, and you are the person residents see most.
Reports to Asset Performance & Resident Experience Manager
Community size About 300 homes
On site, mostly outdoors
Hours Full-time, daytime. On-site housing subsidy provided as a benefit
You look after the grounds, the common areas and the trash areas at one apartment community, and you help get empty homes ready between residents.
The first is that people decide a lot about a place in the thirty seconds between their car and the front door, and almost all of that is your work. The second is that you are outside and visible all day, so residents talk to you more than they talk to anyone else on the team.
Blocked drains, broken irrigation, trip hazards, branches on a roof, standing water, a fence coming loose — you see these first and every day, and catching them early is what stops them becoming expensive.
Beds, mulch, seasonal planting.
Watch water use in summer.
Leaves, debris and litter across the whole site.
Storm prep and cleanup. Entrances, walkways, breezeways, stairwells, parking lots and the leasing office entrance, cleaned daily.
Pool surround, courtyards, grills, mail area, fitness room and lounge: swept, tidy, furniture in order.
Manage overflow, especially on weekends and around move-out dates.
Deal with bulk items residents leave behind.
Walk the site every day and look properly.
Report anything broken, unsafe or out of place to your manager: a light out, a loose handrail, graffiti, a trip hazard, standing water, a damaged fence, a branch against the roof.
Helping with empty homes
Clear out and haul away what previous residents left.
Prep work, cleaning and general help so a home is ready when it was promised.
Contractors and safety
Check landscaping and cleaning contractors are doing what was agreed, and tell your manager when they are not.
Work safely: equipment, ladders, tools, chemicals, heat, eye and ear protection.
Any pesticide, chemical or pool work that needs a Texas license is done by a licensed applicator only.
Basic drywall paint/patch, smart lock troubleshooting, minor plumbing clearing.
Talking to residents
A community where the staff greet people feels like a different place to live.
If you are asked about rent, a lease, an application or another resident, say warmly that the office handles that and point them there. Fair housing rules apply to who you greet, who you help and how you respond, just as they do in the office. Loud equipment under bedroom windows early in the morning is a small decision with a big effect.
If a resident seems to need help, tell your manager.
Experience maintaining grounds, a property or a facility to a standard somebody checked.
You can deal courteously with residents, visitors and contractors face to face, and route questions to the right person.
Safe use of common grounds equipment, and good judgment about your own limits.
The work is outdoors in Texas heat and weather, on your feet for most of the shift, and involves lifting and carrying up to 50 pounds, bending, kneeling and using ladders. A valid driver's license, because the role will require you to drive between sites.
Able to use a phone or tablet to log work. What helps, but we do not require it
Hotel, resort or club grounds and housekeeping experience.
Golf course, parks, campus or commercial grounds work.
Landscaping, janitorial, porter or facilities work.
A pesticide applicator license.
Spanish proficiency is a plus, because some residents prefer to be spoken to in Spanish. It is not required, and English fluency beyond what the job needs is not required either.
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