Front Desk Receptionist/Records Management

Bonus based on performance

• Health insurance
• Metcalf Management Company PC is seeking a dependable, professional, and highly organized Receptionist to serve as the primary point of contact for our office.

The Receptionist is responsible for creating a welcoming and professional experience for everyone who interacts with our organization while helping keep the day-to-day operations of the office running smoothly. This position serves as a central communication and administrative resource for the organization and supports multiple people, departments, and business activities.
The ideal candidate is friendly, organized, proactive, comfortable with technology, and willing to help wherever needed. Reception & Front Office
Maintain a welcoming, organized, and professional reception area.
Help coordinate visitor access and other front-office activities.
Maintain awareness of activity throughout the office and help ensure guests receive prompt assistance.
Phones & Communication
Answer incoming telephone calls promptly and professionally.
Administrative Support
Provide general administrative support to management and team members.
Prepare, scan, copy, organize, file, and distribute documents.
Assist with correspondence, forms, reports, spreadsheets, mailings, and other business documents.
Perform accurate data entry and maintain information within company systems.
Help gather information and documentation requested by team members.
Assist with special projects and recurring administrative responsibilities.
Provide additional administrative support as business needs arise.
Help ensure meeting spaces are clean, organized, stocked, and ready for use.
Assist with meeting materials, refreshments, and other arrangements when needed.
Mail, Deliveries & Office Coordination
Maintain adequate supplies for common office areas.
Monitor office supply levels and coordinate replenishment as needed.
Assist with vendors and service providers who visit the office.
Help maintain an orderly and professional office environment.
General Office Support
Help identify and resolve routine office needs before they become problems.
Coordinate with team members when office equipment, supplies, or facilities require attention.
Support new employees and visitors with basic office information and orientation.
Maintain appropriate confidentiality regarding company, employee, customer, and business information.
High school diploma or equivalent.
Professional and courteous telephone manner.
Basic computer proficiency.
Ability and willingness to learn new software and technology.
Ability to handle confidential information with discretion.
Previous experience in a receptionist, administrative assistant, office coordinator, customer service, or similar role.
Experience working in a professional office environment.
Familiarity with Microsoft Outlook, Word, Excel, Teams, and other Microsoft 365 applications.
Experience with scheduling, document management, data entry, or office administration.
You understand that you represent the organization whenever you answer the phone, greet a visitor, send a message, or interact with someone on the company's behalf.
You enjoy helping people and naturally look for ways to make visitors and team members feel welcomed and supported.
You can keep track of multiple responsibilities, deadlines, messages, documents, and requests without allowing important details to fall through the cracks.
You understand that names, telephone numbers, appointments, documents, and other seemingly small details matter.
You are comfortable using computers and are willing to learn new systems, software, and technology that can help you perform your job more effectively.
You are willing to help where needed and understand that supporting the success of the overall organization is part of your role.
A successful Receptionist at Metcalf Management Company PC:
Answers and routes telephone calls professionally and accurately.
Keeps the front office organized and operating smoothly.
Anticipates routine office and administrative needs.
Protects confidential information.
We are looking for more than someone who simply sits at the front desk and answers the telephone.
We want someone who takes pride in helping an organization operate well.
The right person will become a trusted resource for the entire team—someone who knows what is happening throughout the office, keeps communication moving, notices when something needs attention, helps people find what they need, and follows through until things are taken care of.
About Metcalf Management Company PC
Metcalf Management Company PC supports the operations, people, and business activities of the Metcalf organization.