BARTENDER, EVENTS & HOSPITALITY
Uptown Alley_Uphoff Ventures LLC
Benefits
Fun and Exciting Work Environment
Culture & Community - engaging team events, monthly team recognition
401k, Roth IRA
Financial Security - competitive salary, incentive bonus structure
Generous Paid Time Off Policies
Work-Life Balance - Flexible working schedule
Health & Wellbeing - company sponsored health and vision insurance
Professional Development
Role Purpose
Overall, the role purpose of a bartender is to create a positive and enjoyable experience for guests by providing exceptional customer service, crafting delicious and creative drinks, and maintaining a welcoming and inviting atmosphere at the bar. Bartenders are essential members of the Uptown Alley team, contributing to the overall success and reputation of the establishment.
Key Responsibilities
Strategic and Financial Responsibilities
Upselling and Revenue Generation
Payment Processing
Operational Responsibilities
Compliance and Safety
Problem Resolution
Menu Knowledge
Staff Management
Training and Development
Customer Service Responsibilities
Customer Satisfaction
Education & Qualifications
Certifications in food safety and sanitation, such as ServSafe or Safe Food Handling and alcohol training.
Highschool or GED equivalent.
Physical Stamina and Endurance-ability to stand for long periods, lift heavy objects, and perform repetitive tasks in a hot and demanding kitchen environment
Experience
Bartenders should have prior experience working as bartenders in a restaurant or hospitality setting.
They should have a strong understanding of front-of-house operations, including customer service techniques, order taking, and making cocktails.
Desirable - Previous experience in a high volume restaurant.
Skills & Competencies
Customer Service orientation
Communication skills
Attention to detail
Technological Proficiency
POS Systems
Reservation Systems
Personal Qualities
Self starter- driven and motivated work ethic, the ability to be resilient, the ability to be adaptable, empathy, ability the strategic thinker, collaborative, customer focused, results-driven
Desirable - Ability to deescalate tense situations if necessary
Languages
English
Desirable - Spanish
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