Housekeeping / Front Desk Receptionist

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Responsibilities: • Operate hotel switchboard, take calls and provide information and transfer calls • Provide guests with information about hotel amenities, dining, and travel directions. • Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly. • Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process • Take reservations over the telephone, through emails and in person, including groups Qualifications: • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Strong customer service skills with a guest-focused approach. • Availability to work flexible schedules, including weekends and holidays. • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint Compensation: $15 - $16 hourly

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