CyberSecurity/SysAdmin

A growing manufacturing organization is seeking a Systems Administrator to serve as the primary on-site technology resource for its headquarters and production operations. This individual will provide hands‑on technical support, maintain infrastructure and business systems, support manufacturing technologies, and act as the liaison between local operations and a centralized corporate technology team.

This is an excellent opportunity for a well‑rounded IT professional who enjoys supporting end users, infrastructure, networking, and manufacturing technologies while making a visible impact on day‑to‑day operations.

Position Overview As the primary on-site Systems Administrator, you will support approximately 60 users across office, warehouse, production, and remote environments. You will be responsible for maintaining a reliable and secure technology environment, supporting critical business applications, and ensuring employees have the tools and support they need to operate efficiently.

The ideal candidate is a hands‑on technical professional who thrives in a fast‑paced manufacturing environment, works independently, and enjoys solving a wide variety of infrastructure and support challenges.

Key Responsibilities Systems Administration & End-User Support Serve as the primary point of contact for local technology support requests.

Administer and support Windows desktops, laptops, Microsoft 365, Active Directory/Entra ID, printers, mobile devices, and related technologies.

Manage user onboarding and off‑boarding, including account provisioning, access management, equipment deployment, and permissions administration.

Troubleshoot and resolve hardware, software, operating system, and connectivity issues.

Track, prioritize, and resolve support requests, escalating issues when appropriate and ensuring timely resolution.

Support conference room technologies and collaboration platforms.

Infrastructure & Network Support Provide first‑level support for network infrastructure, including switches, wireless networks, firewalls, cabling, and connectivity issues.

Assist with maintenance, monitoring, and troubleshooting of server and network environments.

Support backup and recovery processes and assist with technology continuity initiatives.

Maintain network and systems documentation, including diagrams, procedures, and configuration records.

Manufacturing Technology Support Partner with production, operations, quality, and maintenance teams to support manufacturing technologies and minimize operational downtime.

Support shop‑floor workstations, barcode and label printers, handheld scanners, tablets, and other production‑connected devices.

Assist with facility technologies, including access control systems, security cameras, and time‑keeping solutions.

Respond to production‑impacting incidents and support maintenance activities as needed.

Coordinate local execution of enterprise technology initiatives, projects, standards, and system rollouts.

Communicate site priorities, risks, and technical issues to corporate technology teams.

Keep local leadership informed of technology‑related initiatives and operational impacts.

Security, Compliance & Asset Management Support cybersecurity initiatives, endpoint protection, patch management, access controls, and device management.

Maintain accurate inventories of hardware, software, licenses, and technology assets.

Develop and maintain technical documentation, user guides, procedures, and support materials.

Required Qualifications 3+ years of experience in Systems Administration, IT Support, Desktop Support, or Infrastructure Administration.

Experience supporting users in a manufacturing, industrial, distribution, or production environment.

Windows Desktop and Server environments

Microsoft 365 Administration

Hardware and software troubleshooting

Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, and Wi‑Fi troubleshooting.

Strong communication and customer service skills with users at all levels of the organization.

Ability to work independently with minimal supervision.

Availability for occasional after‑hours or on‑call support when required.

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.

Preferred Qualifications Experience supporting infrastructure within a manufacturing environment.

Exposure to Microsoft Intune, endpoint management, or device administration tools.

Experience supporting barcode/label printing technologies and shop‑floor systems.

Familiarity with cybersecurity best practices, compliance requirements, and audit support.

Network+

Microsoft Certifications

Bilingual English/Spanish language skills.

What Success Looks Like First 90 Days Establish strong relationships with users across operations and leadership teams.

Deliver responsive and effective technical support.

Become the trusted on‑site resource for technology‑related issues.

First 6 Months Improve documentation, asset management, and support procedures.

Increase operational efficiency through proactive systems support and maintenance.

Become a trusted technology partner to site leadership and corporate support teams.

Primarily on‑site within both office and manufacturing environments.

Frequent interaction with production teams and manufacturing equipment.

Ability to lift and move technology equipment up to 50 pounds.

May require work in network closets, under desks, and other technical spaces.

Occasional travel may be required for training, project work, or corporate initiatives.