IT/Engineering Support

About Re:Build Manufacturing
Re:Build Manufacturing is a growing family of industrial and engineering businesses combining enabling technologies, operational superiority, and strategic M&A to build America's next generation industrial company. At Re:Build we deploy deep expertise in engineering, operations management, and technology to supercharge the performance of our member companies. Re:Build was founded to pioneer a profitable model for the revitalization of US manufacturing. Our acquired businesses are grounded in build-to-print and by-the-hour engineering and design services, and we're leveraging their combined expertise to migrate to increasingly sophisticated program development and production, as well as the generation of our own products. Our unique set of capabilities lend themselves to highly complex systems and products, and we offer customers a range of services including product and systems design, automation, fabrication, assembly, and large volume contract manufacturing. Our customers span a wide array of industries including aerospace, defense, mobility, healthcare, pharma, biotech, clean tech, chemicals, energy, lifestyle, food production, and industrial equipment.
We're seeking an ERP Technical Support Engineer to support our Infor CloudSuite Industrial (CSI) ERP System. This role will support all technical aspects of our ERP ecosystem, including sites where Infor CSI is implemented and implementation of new sites. This role will develop, test, and support technical solutions to ensure that business goals are met. This role will interact and collaborate with many team members to deliver the proper ERP services using voice of customer. Typical interactions include power users, functional leads, project managers, technical and support team.
Deliver ERP system solutions to meet our business goals (solutions typically span system & security configurations, reporting, DataViews, DO, Data Lake, Forms, document & label printing/scanning, integrations, data loads, data synchronization, disaster recovery & business continuity, etc.)
Understand and analyze all business requirements, i.e. functional, performance, availability, security, etc.
Configure and develop system solutions per design specifications, participate in code/configuration reviews
Perform and assist in all required testing and remediation (unit, integration, system, user acceptance, etc.) Develop proper deployment packages to be deployed to appropriate target systems (within guidelines of segregation of duties)

Provide proper ERP support, training, and maintenance:
Provide ERP-related support (mainly Tier 3, but Tier 1 & 2 as necessary) for deployed solutions; Ensure proper monitoring and alerting for ERP related solutions
deliver training as needed
Ensure data quality and integrity
Identify, contribute, and implement continuous improvement opportunities, including system optimization, processes, and self-performance
Finish the proper documentation, i.e. design, configurations, ticketing, work updates
Deliver all work within service level agreements/commitment goals and quality goals, following all company processes and policies
Travel to Re:Build sites, as needed
Solid experience and demonstrated success with Infor CloudSuite Industrial (CSI) and related technologies, including, but not limited to:
Enhancements, Customizations, Implementations
Reporting, Infor Data Views, Infor Data Lake, IDOs, underlying data and structure, data warehouse, SQL, environment cloning
Microsoft .NET, SQL Server
Web Development ASP.NET/MVC, Web Services/WEB APIs, HTML, JavaScript and jQuery
supported by CSI

Analysis, design, development/configuration, testing, and support
Agile/Scrum
Structured deployment across non-Production and Production environments
UI/UX best practices, especially across stationary and mobile computing devices (like using responsive design)

Microsoft Power Platform and Power BI
Basic networking
Bachelor's Degree or equivalent experience in Information Technology (or related field)
~5 plus years of hands on experience, specifically working as a CSI/Syteline Developer is required

Work Week: Hybrid 3 days in / 2 days remote at any of the following Re:Build locations.
Base Salary Range $100,000 t0 $125,000, plus annual cash bonus and long term incentive

We are a company who is going to make a difference in the industries and the communities in which we choose to operate.
Every employee of Re:Build will share ownership in the company and will share in the financial rewards of the success we achieve together, at all levels of the company!
We want to work with people that reflect the communities in which we operate
We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Re:Build is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.