Head of Programme Management

Credera is a global consulting firm that combines transformational consulting capabilities, deep industry knowledge, AI and technology expertise to deliver valuable customer experiences and accelerated growth across various industries. Our unique global approach provides tailored solutions, transforming the most influential brands and organizations worldwide.

Our employees, the lifeblood of our company, are passionate about making an extraordinary impact on our clients, colleagues, and communities. As a Manager in our Program Leadership capability, you will be a subject matter expert tasked with solving our clients’ hardest problems. You will be responsible for identifying and clarifying client needs, setting up program structure and communication methods. You will also connect strategy to execution through management of implementation activities. You will help teams meet or exceed program goals while managing client relationships, communicating with executive leadership, and fostering a learning environment for junior project team members.

Conduct market research to inform future direction of client digital products, drawing data‑motivated conclusions to inform future development efforts.

Advise clients on best‑in‑class Agile practices and frameworks to help them implement throughout their technology organization.

Develop & deliver executive-level communications to drive key judgement making and awareness of program updates.

Conduct discovery workshops to understand & document key client challenges, synthesizing crucial themes to help identify initiatives and an implementation roadmap for challenges.

You will also contribute to the development of the Program Leadership capability, participate in Management Consulting Practice activities, and support overall company development through Business Development, Recruiting, Learning and Development, Special Interest and Resource Groups.

You have a minimum of 4 years of project management and / or technical leadership experience.

You enjoy serving in a client‑facing role and building external relationships through networking and personal branding.

You are motivated to provide exceptional value to your clients and partners through an elevated level of personal accountability.

OPMG is a global network of agencies that leverage data, technology, and CRM to create personalized and impactful customer experiences. OPMG offers a range of services, such as data‑driven product / service design, technology strategy and implementation, CRM / loyalty strategy and activation, econometric and attribution modelling, technical and business consulting, and digital experience design and development.

Credera treats all applicants as individuals, considering, but not limited to, their professional and academic experience, specialized training, certifications, and associated responsibilities as they relate to our specific industry. Benefits include health, mental health, vision, dental, and life insurance, prescriptions, fertility and adoption benefits, community service days, paid parental leave, PTO, 14 paid holidays, matching 401(k), Healthcare & Dependent Flexible Spending Accounts, and disability benefits. Hybrid Working Model
Our employees have the flexibility to work remotely two days a week. We expect team members to spend three days in person, with the freedom to choose the days and times that best suit them, their project, and their teams. You’ll collaborate with your project team to balance flexibility with the benefits of in‑person connection, delivering outstanding results for our clients. The Why: In‑person engagement is essential for building strong relationships with clients and colleagues. It fosters trust, encourages learning, and helps us grow as consultants and professionals.

Travel
For our consulting roles, our goal is to minimize travel, and most projects do not require extensive travel. While some projects may involve up to 80% travel for a period, the annual average for team members is typically 10%-30%. We take a personal approach to travel by considering your submitted preferences when assigning roles.

S. work visa status for this opportunity (no sponsorship is available for H‑1B, L‑1, TN, O‑1, E‑3, H‑1B1, F‑1, J‑1, OPT, CPT, or any other employment‑based visa).

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, age, genetic information, veteran status, or disability.

Credera will never ask for money up front and will not use apps such as Facebook Messenger, WhatsApp or Google Hangouts for communicating with you. You should be very wary of, and carefully scrutinize, any job opportunity that asks for money prior to starting and/or one where all communications take place exclusively via chat.

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