Head of Operations & Business Management

Job Details

Job Location: DE 710 American Blvd - Bear, DE 19701

Position Type: Full Time

Salary Range: $90,000.00 - $125,000.00 Salary/year

Job Shift: Day

Job Summary This position is a senior management position responsible for all areas of assigned operations and requires heavy involvement in the oversight, approval and planning processes of the following areas: cost efficiency, maintaining staffing levels, monitoring and improving levels of productivity and quality, providing senior management with vital reports and maintain a P&L for the warehouse and operations.

Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Drive, review, development, and implementation of operational process to increase productivity and reduce cost

Accountable for warehouse operations, including but not limited to, introduce, and expand consistent operation practices across the business to significantly improve productivity, quality, and profitability

Provide analysis of business results to Chief Operating Officer on a periodic basis

Participate in the strategic planning process of operations

Identify, analyze, and make recommendations to correct and mitigate of problems

Participate in freight negotiations

Responsible for monitoring agreed operating metrics regarding units processed per hour, quality levels, and revenue per hour and revenue per square foot

Create and operate within budget

Responsible for all inbound/outbound transportation operations

Establish and modify as necessary, all policies and procedures for operation departments

Generate purchase requests for materials required for operations

Responsible for safety, training & guidelines

Job Specifications – includes Education, physical and mental demands, and working conditions Minimum 5 years of demonstrated senior level operations or related leadership experience

Strong interpersonal and relationship building skills

Excellent communication skills including verbal and written presentation skills

Critical thinking and problem-solving skills, with proven ability to develop effective process for new, and difficult operation problems

Demonstrated skills with Microsoft Excel, word, power point, and experience with working with WMS systems

Experience in shipping consumer product to retail, distribution centers, and direct to consumer. Including the accompanying skills of EDI labeling, charge back avoidance, routing guide adherence, multi shipper/courier environment including

Experience as a team builder, leader, coach & motivator

College graduate or equivalent experience in operations

Working Conditions This job operates in a warehouse environment and could be exposed to various temperature changes. This role typically requires standing, walking, bending, reaching, and lifting.

Qualifications Job Specifications – includes Education, physical and mental demands, and working conditions Minimum 5 years of demonstrated senior level operations or related leadership experience

Strong interpersonal and relationship building skills

Excellent communication skills including verbal and written presentation skills

Critical thinking and problem-solving skills, with proven ability to develop effective process for new, and difficult operation problems

Demonstrated skills with Microsoft Excel, word, power point, and experience with working with WMS systems

Experience in shipping consumer product to retail, distribution centers, and direct to consumer. Including the accompanying skills of EDI labeling, charge back avoidance, routing guide adherence, multi shipper/courier environment including

Experience as a team builder, leader, coach & motivator

College graduate or equivalent experience in operations

Working Conditions This job operates in a warehouse environment and could be exposed to various temperature changes. This role typically requires standing, walking, bending, reaching, and lifting.

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