Entertainment Ambassador (Full-Time)

Entertainment Ambassador
This role requires scheduling flexibility, including evenings, weekends, holidays, and opening and closing shifts based on business needs.

This hospitality-based role is fully on-site in a fast-paced, high-throughput entertainment, attractions, and retail environment supporting in-person guest and team interactions

As an Entertainment Ambassador at Great Wolf Lodge, you will deliver engaging guest experiences and drive show quality across resort entertainment programming by performing with energy and consistency, maintaining safe and clean environments, upholding performance and production standards, and collaborating with your team to uphold Brand Standards in a high-energy resort setting. Your expertise in entertainment, performance, guest engagement, and operations directly contributes to guest satisfaction, team performance, and operational efficiency across your entertainment area.
We Improve Everyday – Stay curious and look for ways to make each shift better
~ Deliver entertainment programming aligned with brand standards with energy and professionalism
Perform in fully costumed character role, engaging guests of all ages, including high-touch interactions such as hugs, high-fives, and photos with families, while maintaining brand character integrity
Follow all safety guidelines, company procedures, and asset protection protocols
Participate in required safety and emergency training
Operations
Execute daily entertainment tasks including program set-up and tear down procedures, equipment operations, communication to leaders and maintain cleanliness to uphold brand standards
Learn new programming multiple times per year and apply skills consistently
Support community engagement activities and special events as assigned
Keep entertainment supplies stocked and organized; Perform additional tasks as assigned to support overall resort operations

Must be at least 16 years of age or older
Flexibility regarding scheduling based on business demands including evenings, weekends, and Holidays
Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
Previous experience in a related field such as Entertainment, Dance, or Theater.
Previous experience in a character costume and/or working with children
Ability to dance and perform in hot, humid, and outdoor environments for periods of up to 2 hours

Full-Time Benefits:

• Medical, Dental, and Vision insurance
• Health savings account
• Life insurance
• Click “ Apply Now ” or chat with a recruiter at the bottom of your screen on Great Wolf Lodge's website.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.