Head of Infrastructure (Remote)
CEIBA HEALTH
Ceiba Healthcare is an AI-powered virtual care platform transforming how hospitals deliver care remotely. Our platform connects clinicians, medical devices, and patients in real-time—enabling Tele-ICU, Telemetry, and Tele-Neurology across a global network. We operate at the intersection of real-time clinical data, cloud infrastructure at scale, and AI-driven healthcare workflows.
We are seeking a hands-on Director to own and operate Ceiba’s AWS environment and hospital connectivity layer. This is a player-coach role that demands technical grit: while you will define architectural strategy and lead a team, we are specifically looking for a leader who has personally configured AWS Site-to-Site VPNs and is comfortable troubleshooting complex connectivity directly with external enterprise/hospital IT departments. Networking & Connectivity
Personally design, configure, and troubleshoot AWS Site-to-Site VPN (IPSec) and Client VPN solutions.
Hospital Integration: Partner with external hospital IT teams to configure firewall rules (Cisco, Palo Alto, Fortinet) and resolve complex routing conflicts.
Network Integrity: Maintain secure routing (BGP/Static) and sub-netting for complex hybrid-cloud environments.
Performance: Response & RCA: Diagnose complex issues across cloud, networking, and Linux systems; conduct detailed root cause analysis (RCA) and implement permanent remediations.
Healthcare Compliance: Ensure all infrastructure meets HIPAA, SOC 2 Type 2, and HITRUST requirements through strict IAM policies, encryption (KMS, TLS), and audit logging.
Audit Readiness: Lead technical preparations for security certifications, ensuring all systems, processes, and controls align with regulatory standards.
AWS Ownership: Linux Systems Engineering: Manage and optimize Linux environments (Ubuntu, RHEL), focusing on performance tuning, kernel hardening, and high availability.
Drive Infrastructure-as-Code using Terraform and Ansible to ensure compliant, repeatable deployments and configuration management.
Capacity Planning: Team Mentorship: Lead and grow a small DevOps/SRE team, setting technical standards, performance benchmarks, and professional development paths.
Partner with Engineering, Product, and Clinical Operations to ensure architectures meet both business goals and regulatory standards.
Experience: 10+ years in Cloud Infrastructure/DevOps/SRE with 3+ years in a leadership capacity (Director, Lead, or Principal).
Must-Have (Non-Negotiable): Deep, hands-on mastery of AWS core services (VPC, IAM, EC2, RDS, EKS) and the ability to personally configure and troubleshoot infrastructure.
Must-Have (Non-Negotiable): Proven experience setting up and troubleshooting Site-to-Site VPNs (IPSec) and working with enterprise-grade firewalls and BGP routing.
Advanced knowledge of Linux Server Administration and scripting ( Python, Bash ) for automation and compliance reporting.
Regulatory Experience: Direct experience managing infrastructure within HIPAA, SOC 2, or HITRUST frameworks.
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