Overnight Repair Techs

Geek Squad Advanced Repair Technician (Agent)As a Geek Squad Advanced Repair Technician (Agent), you’ll work at our local Best Buy store to provide technology support and repair customers’ computers and other devices. You’ll provide excellent customer experiences by listening to their needs and partnering with other Geek Squad Agents. If you’re passionate about technology and ready to leverage your technical abilities to help customers get the most out of their tech, this might be the perfect role for you.What you’ll doPerform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phoneEstablish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceededPartner with other team members to maintain consistent and accurate documentation of customer requests and repairsEnsure all repair tasks are completed in a timely manner and partner with leaders when issues ariseMaintain knowledge, skillsets and certifications through training coursesBasic qualifications6 months of experience diagnosing, troubleshooting or repairing technology productsExperience actively using and learning about consumer electronicsAbility to work a flexible schedule including holidays, nights and weekendsPreferred qualificationsStrong ability to prioritize and multi-task in a fast-paced environmentWhat’s in it for you We’re committed to helping our people thrive at work and at home. Competitive payGreat employee discountFinancial savings and retirement resourcesSupport for your physical and mental well-beingBest Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service. Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. About us As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes. Best Buy is an equal opportunity employer.