Telecommute Loan Processor/Work At Home

Description The Consumer Loan Consultant will maximize lending and sales opportunities with Credit Union Members who apply for credit over the phone by demonstrating a highly motivated, positive, outgoing, and influential personality. Demonstrates an unsurpassed commitment to exceptional Member service and teamwork that ensures a Raving Fans experience with each encounter.
Business Hours: Monday to Friday, 9:00AM - 6:00PM & Saturdays, 9:00AM - 1:00PM*
This position will require working flexible hours, including rotating Saturdays, during regular business hours.
This position is based in Anaheim Hills CA with the opportunity to work on a hybrid-remote schedule which consists of 2 days in-office and 3 days working remote from home.
CU SoCal is one of the fastest growing credit unions and is more than just a place to work. CU SoCal is a Gallup Exceptional Workplace Award Recipient In 2026, Credit Union of Southern California (CU SoCal) was once again honored with the Gallup Exceptional Workplace Award, marking our third consecutive win and ranking us among the top workplaces worldwide for outstanding employee engagement.
The CU SoCal culture fosters Building Better Lives for our Members, personal development, open communication, and genuine care for each other. E. 4: professional competence, positive attitude, relationship building, and eager service to others.
Requirements Minimum Qualifications High School Diploma or equivalent.
Skills And Abilities Proficient in applicable MS Office programs (Outlook, Teams, Excel, Word, Teams, etc.).
Maintain a working knowledge of policies, procedures and related loan laws and regulations necessary to effectively perform job duties.
Advanced working knowledge of consumer lending and processing, consumer loan laws and regulations, DMV procedures, tax return analysis, and Visa.
Keep all credit union and Member information confidential.
Strong understanding of all credit union products and services and is able to confidently offer appropriate solutions to fit Members’ need.
Maximizes opportunities to sell products and services to benefit Members and enhance quality and depth of Member relationship and profitability.
Using credit reports, Member data, and other information, actively seeks opportunities to increase loan volume. This includes contacting Members with pending loan applications and referring Members for non-consumer loan products when appropriate.
Actively participates in and completes all ongoing required loan and sales training. Proactively makes calls to Members to follow up on pending loan applications and applications that have been approved but have not yet funded.
Complete understanding and active application the Exceptional Experience Guide expectations.
Must be able and available to work a “hybrid” schedule, per business operations requirement, as needed.
Compensation $21.50 per hour base pay + commission through a performance-driven plan. The above statements are intended to describe the essential functions, nature and level or work to be performed as of the document preparation date; We foster an environment and culture where ideas and decisions from all people help us grow, innovate, and fulfill our mission of Building Better Lives.

#J-18808-Ljbffr Credit Union of Southern California