Head of Operations Management (m/w/d)

About Keystone Management, LLC
Founded with a mission to change the world one world at a time, we're proud to foster a culture of inclusion, respect, and support. Become part of a team that surrounds you with exceptional people, rewarding work, and industry-leading benefits.

The MARTA Sanitation Operations Supervisor position is responsible for the scheduling of services at multi-client locations, managing field staff communications, validating service completion, and ensuring the availability of proper materials, equipment, and supplies. Also maintaining daily reports to ensure contract compliance. The Operations Supervisor role requires flexibility to work all shifts when needed. Significant telephone coordination with clients and vendor management is required.
Working Schedule : 6 AM-2:30 PM Monday-Friday

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Operations Management

Monitor and report project progress to the Operations Manager.
Track project deliverables using appropriate tools.
Take photos of daily progress and send daily to the Operations Manager.
Coordinate with field staff and vendors to complete periodic services.
Assist in controlling project expenses, supply orders, equipment, and overall site inventory; submit receipts and invoices.
Oversee inspections, quality control, equipment/supply inventory for the assigned project.
Implement and manage project changes and interventions to achieve success.
Guide, motivate, and develop staff.
Check emails and follow up with clients to ensure satisfactory issue resolution.
Participates in emergency drills and environmental safety activities, as requested.
Attends and participates in worksite safety and in-service training.
Understand and comply with OSHA, Safety and PPE requirements.
Available to work flexible hours.
Performs other work-related duties as assigned.
Client Relationship and Vendor Management
Interact with customers daily for feedback, troubleshoot issues, and address special needs.
Ensure compliance with client company policies and procedures.
Requirements

KNOWLEDGE, SKILLS, AND EDUCATION

• HS Diploma
• 5 Years of Supervisor Experience
• Knowledge of custodial/facility management equipment and machinery.
• Knowledge of scheduling, project management techniques, and tools.
• Experience managing facility management workforce projects (preferred).

SUPERVISORY RESPONSIBILITIES/LEVEL OF SUPERVISION

This position has supervisory responsibility for hourly employees.
This position will contribute to employee life-cycle decisions.
Evaluation based on the successful performance of essential job duties and responsibilities and achievement of goals.

OTHER REQUIREMENTS

Pass a drug test
Pass a Keystone Management background check
Pass a Wayside training class
Pass a driving history check
Possess a current driving license
Flexible and reliable for all shifts to support projects and clients

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

This is a full-time position. Reliable personal transportation to Atlanta area sites is required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions/requirements of the job. Additional requirements are as follows:
Ability to work in all weather conditions
Ability to stand for long periods
Ability to walk long distances
Ability to walk on levels, uneven and slippery surfaces
Ability to operate office equipment, computer and tools
Correctable vision and hearing
Ability to periodically lift, drag, carry and push equipment, tools and supplies up to 60 pounds
Ability to drive a vehicle

Salary Description

65,000