Head of Operations Management (m/w/d)

This position supervises employees engaged in complex construction, maintenance, repair, testing, and operation of the electric transmission and distribution system.

Directing line workers in the installation of energized lines, transferring circuit loads, directing cutovers from poles and equipment to new or temporary installations, and locating faults on distribution voltages and street light circuits

Responding and supervising resources during emergency conditions to support public safety and system reliability, as well as supervising and dispatching service restoration crews during major storms

Monitoring the activities of employees and enforcing conformance to established work practices and methods, (according to Preferred Practices Manual, Accident Prevention Handbook, Safety Specifications and Construction Standards)

Requesting and coordinating the availability of necessary equipment, tools, materials, and supplies required

Demonstrating sound internal and external customer service

Counseling employees, recommending corrective actions required to meet performance standards, and acknowledging good work and work habits

Implementing instruction and training of line employees in the established work practices and methods utilized throughout the department

Administering Company and Regional Absenteeism Management Program and Regional Safety Plan

High school diploma or equivalent and 5-7 years' related work experience in an electrical field is required. Related work experience includes hazard responding, knowledge of construction and maintenance practices, procedures, work methods, materials, equipment, and tools which would be used to determine the resources necessary to perform construction and maintenance work activities

An advanced level of knowledge and experience in operations, repair, and construction of assigned Transmission and Distribution area

Advanced level knowledge of principles and operation of electric transmission and distribution systems

Able to learn various computer applications (CREWS, SAP, GIS, Flex OMS, Empower) and Microsoft Office

Able to coach, mentor, engage, and inspire people to excel in their roles

Demonstrated knowledge of applied electricity including AC and DC circuits and equipment

All employees must have an account to use a FirstEnergy computer to apply for jobs. If you do not know if you have an account, please contact the IT Service Desk at View phone number on click.appcast.io, Option 1 - 1 for assistance.