Server / Guest Services

Server

Summary: The Servers are friendly and outgoing beer enthusiasts with extensive knowledge of our beer, food and the company. They represent the company by providing incredible service to our guests.

Duties:

Being a promotional spokesperson for Saint Arnold; this is a part of everybody's job description

Servers should have extensive knowledge of beer styles, SABC beers and food and should stay abreast of new and upcoming products and trends in the industry

Be prepared to work at designated start time

Be presentable to guests at all times following the company dress code

Greet guests upon arrival and create a welcoming environment for all guest

Assist guests in making beer, food and merchandise choices and upsell when appropriate

Accurately take food and beverage orders using the POS system

Deliver food and beverage assuring accuracy prior to delivery

Maintain a clean environment for our guests

Guest service including accommodating all reasonable guest requests, if possible

Close tickets and collect payment using the POS system

Following the company cash handling policy at all times

Opening and closing duties as required

Know and follow all laws, rules, regulations and company policies regarding the serving of alcoholic beverages and proper food handling; this is a part of everybody's job description.

Work as a team with all coworkers

All other duties as assigned

Requirements:

Qualifications

Previous restaurant work experience required, experience waiting tables is a plus

Previous POS experience strongly preferred

Knowledge of craft beer required

Basic math and money handling skills

TABC seller certification and Texas Food Handler's Training required prior to start and must be maintained throughout tenure

Ability to be attentive to guest needs

Ability to maintain patience with guests and coworkers in difficult situations

Must be 21 years of age or older

Ability to communicate in English (read, write and speak). Additional language skills are a plus

Be a craft beer lover!

Must be able to work in a team environment

Ability to think quickly and creatively to address unique quest needs

Saint Arnold Brewing Company