Head of Client Support Services

Service Manager Position

Classic Hyundai - Wilkesboro is seeking a Service Manager to join our team in N. As the Service Manager, you will be responsible for overseeing the daily operations of our service department, ensuring efficient and high-quality service to our customers.

Manage and supervise service advisors, technicians, and support staff

Develop and implement strategies to improve service department efficiency and customer satisfaction

Ensure effective communication between service department and other departments

Monitor service performance metrics and take corrective actions as necessary

Handle customer complaints and ensure swift resolutions

Maintain and update service records and documentation

Previous experience in an automotive service management role

Proficiency in using automotive service software and tools

Paid time off and holidays

• 401(k) retirement plan with company match
• Classic Hyundai - Wilkesboro is a reputable automotive dealership located in N. We pride ourselves on providing exceptional customer service and offering a wide range of high-quality vehicles. Join our team and contribute to our commitment to excellence in the automotive industry.

Nissan Williamsburg