IT Managed Services - Virtual CIO

Location: Remote-eligible in all U.Joyce University is based in Draper, Utah

The base salary range for this position is $250,000–$325,000. Joyce University of Nursing and Health Sciences is looking for a Chief Information Officer who builds. Joyce is growing, and technology and artificial intelligence will shape how we teach, support students, and deliver the most impact.

You’ll bring our technology operation in-house from our current managed-services partner, build the team to run it, and design systems and workflows that serve students and staff across the University. This is a role for an innovator with deep, practical command of building information systems, not a steward of existing infrastructure.

Founded in 1979, Joyce University of Nursing and Health Sciences prepares people to serve as competent professionals, to advance their careers, and to pursue lifelong learning. Our community serves students, alumni, faculty, and staff from across the United States and internationally. Our leadership has set clear priorities around innovation, student outcomes, and access.

This is a chance to build our own technology organization at a growing university that has made technology a top priority.

We recently launched the nation’s first 90-credit BSN degree, expanding enrollment, and transforming how we teach. You’ll set the technology agenda for that growth and innovation while shaping the team that delivers it: its structure, its key roles, and what we build ourselves versus source from partners. You’ll lead the transition without a dip in service and own the technology experience for students, faculty, and staff.

You’ll report to the Chief Operating Officer and hold a seat on the President’s Cabinet, advising the President, Cabinet, and Board on technology investment, data, AI, and institutional risk.

Set a multi-year technology, data, and AI strategy tied to our strategic plan, with clear success measures reported to the President and Cabinet.

Data and analytics. Give leaders trusted, timely information, and build student-success analytics from LMS, SIS, and CRM data that drive proactive coaching and completion.

Partner with academic and administrative leaders to streamline how we work and improve the student experience from recruitment through graduation.

Artificial intelligence. Build AI systems, agents, and automated workflows that serve students and staff at scale, measured against real outcomes such as enrollment, retention, and cost, and governed by clear standards for responsible, ethical, and secure use.

Platforms and operations. Lead cybersecurity, business continuity, and compliance with our regulatory, accreditation, and privacy obligations, and hold every partner to clear standards.

Building the team. Design the internal technology organization that takes over from managed services, and develop the leaders who will run it.

You have built AI into how an organization works. You have designed AI-enabled systems and automated workflows, connected them to core platforms and data, and scaled them across an institution.

You have brought technology in-house. You have taken operations from an outsourced or managed-services model to an internal team, and kept service steady for users throughout.

You favor action, show outcomes in numbers, and know where AI helps and where it does not.

A generous self-directed PTO policy

Paid holidays and a 401(k) with employer match

Comprehensive medical, dental, and vision insurance

Fully paid short-term and long-term disability coverage

Bachelor’s degree in information technology, computer science, information systems, business, or related field.

Ten or more years of progressively responsible technology leadership, including significant executive-level responsibility.

Results using technology to drive growth, student or customer experience, or outcomes, not solely cost or efficiency.

Experience building or substantially scaling a technology structure within an organization, including leading a transition from an outsourced or managed-service model to internal capability.

A track record of developing and executing strategies that strengthen performance through technology, data, analytics, and AI.

Success leading academic or clinical leaders through technology-driven change.

The ability to influence executive decision-making, build collaborative partnerships, and lead organizational change.

Hands‑on leadership of AI implementation, including designing and deploying AI-enabled systems, agents, and automated workflows at institutional scale, with sound judgment about where AI does and does not apply.

Experience in higher education, education technology, healthcare, or another complex service organization.

Experience with higher education platforms such as Salesforce, student information systems, and learning management systems.

Experience leading technology-forward organizations through significant growth and transformation.

EQUAL EMPLOYMENT OPPORUTNITY POLICY:

Joyce University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

#