Event Servers - Flex Schedule

Pay Rate: $11.41 an hour plus tips

SUMMARY: To welcome guests and provide superior service. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Greet guests, take food and beverage orders, deliver orders, check back, ensure satisfaction and pre-bus tables
Operate point-of-sales system and handle cash and cash equivalents
Answer questions, provide menu suggestions and offer event and promotional information
Complete stocking and cleaning duties
Help clean tables and surrounding areas after guests leave
Provide assistance and break coverage to coworkers
Communicate with coworkers and management to ensure superior service to guests

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Required:

• 6 months Server experience; or 6 months Currents hosting experience
• Previous point-of-sales systems experience
• Previous cash handling experience

~ High School Diploma/GED

Skills

Required:

Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Above average math skills

Abilities

Required:

Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to enthusiastically and professionally sell and up-sell food & beverage products
Ability to speak in a clear, concise and pleasant voice
Ability to complete multiple tasks under pressure while maintaining a professional manner

REQUIRED TRAINING

Treasure Island guest service training
TIPS training and certification
Bloodborne Pathogens training
Training on Treasure Island food handling procedures
Any position-related training as determined by department manager

PHYSICAL DEMANDS

Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
Must have a good sense of balance, and be able to bend and kneel
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift up to 25 pounds routinely
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination

WORKING ENVIRONMENT

Work is performed in the restaurant but may require going onto the gaming floor which includes flashing lights, frequent loud noises and cigarette smoke
Must be able to work in cramped, tight quarters
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
High volume direct public contact