Host / Hostess - Restaurant (Weekends)

Job descriptions:

Since 1958 IHOP has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events and more. No matter what menu items they order, there's one ingredient that's always constant - a smile. We've seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one. This is just one of the many fun and exciting changes you can expect from IHOP. Because we know the shortest distance between two people is a smile. A qualified applicant believes in showing up to work on time, well groomed with a clean uniform and ready to work. Come join us!

We are looking for a Host with remarkable hard skills and engaging people skills. The right person for this job should be able to multitask. Our restaurant prides itself in providing excellent service, great food, and a clean restaurant. To help our restaurant provide a pleasurable dining experience the following responsibilities along with attentiveness, patience and a positive attitude are required.

Responsibilities of a Host:

Greeting, seating and escorting guests to their tables with a smile and welcoming comments

Open doors for guests arriving and departing

Accommodating any special needs of a guest ie; boosters, highchairs, disabilities

Process To-Go orders

Manage wait lists when the restaurant is busy

Providing menu recommendations and additional information such as our specials

Up Selling additional products when appropriate

Taking orders

Communicating order details to the kitchen staff

Delivering food and beverages in a timely fashion to curb side pick up guests

Cleaning and maintaining the appearance of the restaurant

Providing exceptional customer experience

Answering the telephone per SOP

Host Job Requirements:

Prior experience as a host is a plus

Must showcase teamwork and communications skills

Must be able to handle money transactions responsibly

Must be able to multitask and act quickly

Must be able to work weekends and holidays

Must be a team player

Must have an active Food Handler's Card

Benefits:

Competitive pay

Flexible hours

Training

Real advancement opportunities