Remote Health Care Advocate

As a leading provider of outcomes-driven care for individuals and communities living with chronic conditions, Somatus is helping patients across the country enjoy More Healthy Days at Home™.

Care at Somatus goes beyond treatment. Through a whole-person approach, we deliver outcomes-driven integrated care and show up #SomatusStrong for our patients and teammates. We partner closely with health plans, health systems, and provider groups to support patients with, or at risk of developing, cardio, kidney, metabolic, or other chronic conditions.

We offer 25+ health, growth, and wealth work perks to help teammates be the best version of themselves, including:

Subsidized personal healthcare coverage: Medical, Dental & Vision, plus Wellness programs
CEU and tuition reimbursement
Somatus offers a Hybrid Telehealth environment with a combination of remote days and visits to members' homes.

The CHW-Patient Advocate will work as an extension of the clinical care team, specifically under the guidance of RN Care Manager and act as an advocate guiding them through their care needs. The Patient Advocate will be the first and primary representative of Somatus to our members. He/she will be the key holder of the patient relationship and trust and will be responsible for building this relationship. The Patient Advocate will also be involved in the community to "plug in" the patient with others and help facilitate their overall wellbeing.

Follow-up with health management plans and goals.
Conduct an initial triage assessment to help align patients with the most appropriate program in accordance with program guidelines.
Documents their activities in the care coordination platform, including care plan activities conducted.
Engages with patients who need assistance with self-care needs in addition to what a nurse care manager can provide via phone, such as:

Address language and cultural barriers to care management and self-care.
Coach and guide the patient to meet both personal and clinical goals.
Helps patients access community and government-based services, including possibly filling out paperwork for the patient.
Helps to teach the caregiver about symptom response plans.
Facilitates closing gaps in care by educating patients about preventive monitoring and working with physician practices to schedule diagnostic testing.
Assists patients with enrolling to access educational videos.
Act as the patient advocate and support the member through their patient journey starting with initial outreach.
Conduct telephonic outreach to members within designated geographic area to introduce the Somatus program and encourage enrollment to build their patient caseload.
Conduct door-to-door engagement outreach for patients with telephonic barriers.
Support NP and RNCM care team members through facilitating in home telehealth visits with patients.
Patient Success - as measured by no/reduced hospital or ER visits on a monthly basis
Experience working with Medicare, Medicaid or Special Needs populations.
High school diploma or GED required .
Medical Assistant, Licensed Practical Nurse, Engagement Specialist or Community Health Worker Experience.
Ability to use a range of outreach methods to engage individuals and groups in diverse settings.
Well connected to the community and resources within the community they will serve.
Ability to travel throughout the assigned region and comfort with conducting home visits (50-75% same day travel).
Experience working with patients with chronic and behavioral health needs.
Proven skills in navigating the health systems and making necessary linkages in order to meet specific needs.
Experience working with Electronic Medical Records and other documentation platform.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our priority is the health and safety of our members, colleagues, partners, and community. For this position, we require proof of COVID-19 vaccination, annual Influenza vaccination, along with immunizations for Hepatitis, MMR, Varicella, Tdap, and TB for employment.
Our Commitment to Diversity:
We believe that a culture intentionally built to foster and support our unique passions, experiences, and perspectives helps fuel us in the pursuit of our mission.

Somatus, Inc. provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law.