Client / Customer Care Rep

Job Description Client Advisor – Automotive Join the Team That’s Redefining What a Car Dealership Can Be

If you’re ready to put your sales career in the fast lane, Volkswagen of North Nashville isn’t just another dealership — it’s the dealership. We’re building something special here: a culture of driven professionals who love cars, love people, and love to win.

This isn’t about punching a clock — it’s about building a career. If you’ve got the hunger, the discipline, and the drive to crush goals and deliver a world-class customer experience, this is where you belong.

Turn new buyers into lifelong customers through authentic connection and follow-through.

Master our inventory and match every client to their perfect vehicle.

Manage your customer pipeline like a pro

Stay sharp on product updates and VW certification training.

Uphold our dealership’s high standards for CSI, gross average, and monthly performance.

What Makes Us Different We’re not a typical car dealership — we’re a growth culture.

We care deeply about our people and invest in them from day one. Our leadership team is hands-on, approachable, and committed to helping every salesperson reach their full potential. Training isn’t a checkbox here — it’s part of who we are.

At Volkswagen of North Nashville, you’ll find mentors who will push you, teammates who will support you, and the tools and structure to build a long-term, high-income career in automotive retail.

Excellent communication and relationship-building skills.

Previous automotive or sales experience? That’s a bonus — but we’ll train the right rockstar.

Why You’ll Love It Here We don’t just sell cars — we build people.

Health, dental, and vision insurance

• Paid time off and holidays after firtst year of employement
• Career development programs and continuous training
• Carlock Automotive Group has been a trusted name in the automotive industry for over 50 years, growing from a family business in Arkansas to a multi-state network of dealerships representing 17 premier brands. With locations across Tennessee, Mississippi, Alabama, and Louisiana, Carlock offers an exciting and dynamic work environment where team members play a key role in delivering top-tier sales, service, and financing to customers. Family-owned for three generations, the Carlock family has built a reputation for excellence, fostering a workplace culture centered on expertise, customer satisfaction, and career growth. Our dealerships provide endless opportunities to be part of something exceptional.

At Carlock, we seek passionate individuals committed to learning and perfecting their craft. As a member of the Carlock family, you’ll receive continuous training and development opportunities to grow your career. We believe in promoting from within and cultivating the next generation of automotive leaders. With manufacturer-sponsored courses and annual training programs, we invest in your long-term success. In addition to professional growth, we offer competitive benefits, including health, dental, and vision insurance, life insurance, paid time off, supplemental insurance, 401(k) plans, and paid holidays.