Field Service Engineering

Job Description

Job Description Job Title: Data Center Service Technician (PDU Systems)

Location: Cedar Rapids, IA Area (Regional Travel)

Compensation: $40–$45/hour (straight time) + OT (1.5x)

Schedule: On-call with flexible PTO and pre-approved blackout dates

Position Overview

We are seeking a skilled Data Center Service Technician with hands-on experience supporting Power Distribution Unit (PDU) systems in data center environments. This role is responsible for maintaining, troubleshooting, and ensuring the reliability of low- and medium-voltage power distribution equipment that supports critical server infrastructure.

This is a regional, field-based position supporting multiple data centers within a defined geographic area. The ideal candidate understands the urgency, protocols, and operational nuances of data center environments and is comfortable working independently in high-priority situations.

Key Responsibilities

Troubleshoot, diagnose, and repair PDU systems and associated low- to medium-voltage electrical equipment

Respond to critical service calls in an on-call capacity, ensuring rapid resolution of power-related issues

Perform preventive maintenance (PM) checks on PDU systems and supporting infrastructure

Monitor and verify proper electrical load distribution to prevent overload conditions

Collaborate with data center personnel to ensure safe and compliant system operation

Document service activities, findings, and corrective actions

Maintain adherence to all safety standards and data center protocols

Travel & Work Structure

Regional travel required (typically within a 3-hour radius)

Travel time is fully compensated (from departure from home to return)

Use of personal vehicle required (all tools provided on-site)

Company credit card provided for fuel and work-related meals

On-Call & Scheduling

This is an on-call position, requiring availability for urgent service needs

Technicians may schedule PTO and blackout dates (e.g., weddings, personal events) in advance

When not on active calls, technicians will focus on preventive maintenance and system monitoring

Qualifications

Hands-on experience with PDU systems (Power Distribution Units)

Prior experience working in data center environments (strongly preferred)

Working knowledge of low- and medium-voltage electrical systems

Strong troubleshooting and diagnostic skills

Ability to work independently in time-sensitive situations

Valid driver’s license and reliable personal vehicle

Compensation & Benefits

Hourly pay: $40–$45/hour (based on experience)

Overtime paid at 1.5x

Paid for full travel time (portal-to-portal)

Tax advantages associated with the use of a personal vehicle

Company-issued credit card for travel expenses

Flexible scheduling with PTO and blackout date allowances