Head of Operations & Business Management

Operations/Site/Production Manager

This position requires an active Secret clearance.

The Operations/Site/Production Manager provides day-to-day operational leadership at the NRC location and serves as the acting Program Manager in the Program Manager’s absence. This role is responsible for overseeing site operations, addressing operational concerns, ensuring customer satisfaction, developing and implementing operational procedures, and analyzing training needs. The Operations/Site/Production Manager conducts special project fact‑finding, prepares and delivers written and oral briefings to Government leadership, and develops and revises standard operating procedures to ensure contract performance, compliance, and operational excellence.

Estimated Starting Salary Range for Operations/Site/Production Manager :

Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Operations/Site/Production Manager Responsibilities Include:

This position requires demonstrated experience in addressing operational concerns and issues, monitoring overall customer satisfaction; experience with developing and implementing operational procedures and policies; and analyzing training needs/requirements.

Be able to conduct fact finding for special projects, respond timely inquiries from the Government and present written/ oral briefings to management officials.

Have excellent writing skills to prepare SOPs and revisions.

Operations/Site/Production Manager Experience, Education, Skills, Abilities requested:

At a minimum, must have three (3) years of recent (over the last 5 years) overall project/operations/site/production management experience.

Bachelor’s Degree in one of the following disciplines: program management, business or public administration, production/operations/manufacturing/quality management, technical management, information systems, engineering, or finance/accounting.

USCIS will allow a Project Management Professional (PMP) Certification, as certified by the Project Management Institute (PMI), in lieu of the educational requirements. Must possess, or successfully obtain within 180 days of contract award, a Six Sigma Green Belt certification, as certified by one of the following accreditation bodies: the American Society for Quality ( the International Association for Six Sigma Certification ( or the Council for Six Sigma Certification (

Cherokee Strategic Solutions (CSS) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government’s mission with compassion and heart. To learn more about CSS , visit cherokee-federal.Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law.

Many of our job openings require access to government buildings or military installations.

This position is pending a contract award.

Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

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