Head of Programme Management

OperationsReports To: Director of Operations / Regional DirectorFLSA Status: Full Time, ExemptPay: $65,000-$70,000/ yearLocation: Chicago, ILAbout Brains & Motion Education:Are you ready to join Brains & Motion Education (BAM!) we bring together top-notch instructors and exciting content in local schools and communities, offering students year-round opportunities to grow and explore their interests. Our on-campus programs are conveniently located at schools and universities, providing a safe environment where students can thrive, learn, and have fun with their friends. In just four years, BAM! has partnered with over 350 schools and academic institutions nationwide, impacting the lives of more than 25,000 students through our after-school programs and seasonal camps.Job DescriptionJoin Brains & Motion Education as an Educational Program Manager for our After-School & Guided Recess Programs and Summer Camps in the Chicagoland area. The ideal candidate brings 2+ years of experience in program management for K-12 students, along with expertise in coaching sports and/or integrating STEM and arts education.Key qualities we seek include:Strong organizational and time management skillsExcellent people management skills, including leading and supporting staff teams both in person and remotelyGenuine passion for sports, STEM, and the arts, fostering a love of learning and physical activity in young learnersKey Responsibilities:Program Operations & QualityOversee daily operations of assigned programs, ensuring alignment with contracts, ratios, and schedulesConduct regular site visits, observations, and check-ins to monitor program quality and instructor performanceEnsure programs follow curriculum expectations and provide a positive student experienceAddress and resolve on-site issues in real time, escalating when necessaryStaff Management & SupportRecruit, onboard, train, and retain program staffEnsure staff meet all compliance requirements (background checks, mandated reporter training, TB, etc.)Manage staff schedules, coverage, substitutions, and timekeeping accuracyCoach instructors through feedback, performance conversations, and professional developmentServe as first point of contact for staff concerns, call-outs, and scheduling needsScheduling & Payroll CoordinationBuild and maintain staff schedules using approved systems (e.g., Paycom)Monitor timecards for accuracy and compliance with scheduled hoursPartner with payroll and operations teams to address discrepanciesSupport coverage for evenings, early dismissals, weekends, and special events as neededSchool & District PartnershipAct as the primary liaison between BAM and school/district partnersMaintain strong relationships with principals, site contacts, and district stakeholdersCommunicate program updates, staffing changes, and operational needsSupport contract adherence and flag discrepancies related to staffing, timing, or scopCompliance & Risk ManagementEnsure programs meet all licensing, district, and state requirementsFollow and enforce BAM policies related to safety, supervision, and conductSupport ADA interactive processes, documentation requests, and attendance accountability as neededDocument incidents, concerns, and corrective actions accurately and timelyCollaboration & ReportingCollaborate closely with Operations, HR, Sales, Curriculum, and Payroll teamsMaintain accurate records in internal systems (e.g., Salesforce, Paycom, internal dashboards)Provide regular updates, insights, and data to leadershipSupport special projects, seasonal transitions (summer/winter), and growth initiativesQualifications and Skills:Bachelor's Degree in Education, Program Management, Youth Development, Sports Management, Physical Education, or a related field (or equivalent experience) desired.2+ years of experience in program management, education, youth programs, or operationsDemonstrated ability to build and nurture partnerships with schools, families, and community stakeholders.Demonstrated experience in directly managing teams, with a proven track record of effective leadership and team coordination.Passionate about youth development, promoting healthy lifestyles, and fostering creativity and innovation.Ability to work flexible hours, including early mornings, afternoons, evenings, and occasional weekendsProficient with scheduling, payroll, and operational systems (e.g., Paycom, Salesforce, Google Workspace)Preferred Qualifications:Master’s degree in a related field.Extensive experience working in the youth sports, STEM, or arts education sectors.Strong coaching background and a deep understanding of youth physical education.Benefits:401(k)Dental insuranceEmployee discountHealth insuranceLife insurancePaid time offVision insuranceSchedule: Day Shift, Monday to Friday (Some Weekends)Work Location: Chicago, IL - Hybrid (with in-person work taking place on local school campuses)Brains and Motion Education is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, veteran status, or any other basis protected by federal or state or local law.

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